PREMIUMNEWReservation AgentQasr Al Sarab Desert Resort by AnantaraAbu DhabiRecentlyCompetitiveA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Adhere to all Standard Operating Procedures. * Take personal responsibility for driving upselling, achieving set revenue targets by months. * Be fully aware at all times of the Selling Strategy, rates, packages, groups and booking status of the hotel. * Process and respond within 24 hours to all reservation requests and inquiries according to company standards. * Handle daily trace/follow up reports according to departmental requirements.more
NEWReceptionistCristal Abu DhabiAbu DhabiTodayUnspecifiedDegree in hospitality with previous experiences in the Front Office Department within a hotel. Computer literate and previous experiences with Opera are an advantage. To be one of the first points of contact for a guest and therefore to be able to offer them the services they need in a quick and efficient friendly manner. Mainly looking after the bedrooms division but also to act as an ambassador of the hotel with a wealth of knowledge to share. Ensures incoming guests are given the highest possible personal service. Maintains effective communication with all related departments to ensure smooth service delivery. Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. Greets guests on their arrival ensuring they feel expected and welcome. Ensures the guest receives the accommodation he/she is expecting.more
NEWAssistant Front Office Manager – Front Office – Jumeirah at Saadiyat Island ResortJumeirah Saadiyat IslandAbu DhabiRecently£0 - £0Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.more
FEATUREDNEWHead BartenderEmirates Palace Mandarin Oriental Abu DhabiAbu DhabiRecentlyIndustry Competitive* To ensure that beverage outlet is managed efficiently according to the established concept statement, providing a courteous, professional, efficient, and flexible service at all times, following Emirates Palace Mandarin Oriental standards. * To be constantly involved in the operation, to ensure that there is a senior manager opening and closing every single function. * To ensure that the staff entertains the guests in the bar. * To train the bartenders in freestyle, mixology, and cocktails. * To conduct daily pre-shift briefings to employees on preparation, service, and menu. * To approach guests suggesting a cocktail/wine or non-alcoholic beverages and recommending promotional items. * To use approved suggestive selling techniques to upsell products with higher profit margins.more
NEWGroup Coordinator for ReservationsDusit Thani Abu DhabiUnited Arab EmiratesTodayUnspecifiedProviding prompt, courteous and efficient handling of all group reservations from the moment of definite booking to check out from the hotel, including changes, cancellations and providing information to group organizers. Ensure that group requirements are entered completely and accurately from the sales booking sheet. Ensure that rooming lists are input accurately and completely. Monitor room blocks and adjust as directed by Reservations Manager / Front Office Manager. Advise Reservations Manager / Front Office Manager immediately of any groups picking up over their blocks. Coordinate with the account Sales Manager and Credit department for billing instructions. Constantly apply standard operating procedures of your department.more
NEWGuest Experience Expert- Front Desk AgentThe Ritz-Carlton, Dubai International Financial CentreUnited Arab EmiratesRecentlyUnspecified1. Entry Level 2. Perform all check-in and check-out tasks 3. 4. Inform customers about payment methods and verify their credit card data 5. Register guests collecting necessary information (like contact details and exact dates of their stay) 6. Welcome guests upon their arrival and assign rooms 7. Provide information about our hotel, available rooms, rates and amenities 8. Respond to clients complaints in a timely and professional manner 9. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs 10. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests 11. Upsell additional facilities and services, when appropriate 12. Maintain updated records of bookings and paymentsmore
NEWIncome AuditorMillennium Central Downtown LLCUnited Arab EmiratesRecentlyUnspecifiedProperly check and finalizes daily room revenue report including:Control to ensure that any discrepancies between housekeeping and front office room status are reported. Total rooms available for sale agrees with the contracted rooms available. Market segmentation correctly reflects the source of business and correctly reflects in the GL Verified the room rate with agreements or reservation, check allowance for room revenue. Room revenue as per PMS is corrected in GL. Do physical room check. Check rebate report, discount report, complementary and house use report, no show posting, late check out ect. To ensure that every complimentary room, house use room, discount or rebate of revenue must have adequate explanation in the approval form. Reconcile all credit card collections again cashier summary and again lists received from bank.more
NEWFront Office AssociateThe First Group - HospitalityUnited Arab EmiratesRecentlyUnspecifiedJoining a dynamic, vibrant and customer focused team, Front Office Agent will display a positive can do attitude and will be responsible for delivering an exceptional customer service experience to all our guests. * Greet and welcome all guests approaching the Front Desk in accordance with TRYP by Wyndham standards. * Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. * Review Front Office logs, Trace File and Credit Limit daily. * Handle cashiering duties. * Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. * Coordinate with Front Office Supervisor in performing daily task or during the shift. * Have knowledge of emergency procedures and assist as needed. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.more
NEWGuest Service AgentKhamas Hospitality GroupUnited Arab EmiratesRecentlyUnspecifiedA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesmore
NEWFront Office ReceptionistHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedJob Title: Front Office Receptionist Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.more
NEWGuest Relations OfficerHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedJob Title:Guest Relations Officer Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.more
NEWIncome AuditorMERCURE DUBAI BARSHA HEIGHTS HOTEL SUITES & APARTMENTSUnited Arab EmiratesRecentlyUnspecifiedFinancial and Revenue Responsibilities Review the Daily Revenue Report. Check the outlook and take necessary action Check the night audit feedback and follow for any message from the night auditor Review Rebate summary of previous Date. Review all refunds and paid outs of previous date. Review all discount, entertainer, complimentary, duty meals. Reviewing banquet Event reconciliation summary. Verify the reconciliation of F & B Revenue (Micros Vs Opera) Preparing the Complimentary room summary and follow up complimentary forms. Preparing the now show summary and follow up with reservation. Review the extra bed summary. Review the room discrepancy reports. Review the PM authorization and follow the outstanding balance. Check the Room rates. Review the Tourism Dirham daily reconciliation Process the Monthly credit card/ cheque / bank transfer refundsmore
NEWAccounts Receivable OfficerGolden Tulip Hotel SharjahUnited Arab EmiratesRecentlyUnspecifiedWe are looking for a highly qualified Accounts Receivable Officer with at least 3-4 years experience in 4/5 star hotel property. * Prepare credit Analysis for each client before on boarding and constantly monitoring it for changes Process accounts receivables in compliance with financial policies and procedures. * Reduce delay in Order to Collection Cycle considerable * Periodic reports to the higher management regarding collections and suggesting ways to collect receivables. * Oversee day to day financial transaction, including verifying, classifying, computing, posting and recording accounts receivables data. * Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted and proper and timely follow up with Clients. * Verify discrepancies by and resolve clients billing issues.more
NEWIncome AuditorMillennium Place Hotel Barsha Heights & Apartments L.L.C.United Arab EmiratesRecentlyUnspecified Competitive Salary PackageHayyakum! We are a 4-star city hotel in Barsha Heights, Dubai. We are around the corner from the iconic shopping Mall Mall of the Emirates and minutes away from Jumeirah Beach and The Dubai Marina, Dubai Internet City Metro station is also located at a walking distance from the hotel. The 2 towers offers 917 modern and spacious sky view rooms, suites, furnished apartments and pent house. The hotel has multiple diningoptions from an international cuisine atM OneandM Twowhich serves international buffet breakfast, lunch & dinner as well as la carte options. For light bites we have Level Social our Lobby café and backed by an impressive collection of la carte hi-tea and set menu dinners atTwenty9 loungewith a spectacular sky view. Other facilities include Business Centre, Health Club, Swimming Pool, Spa and Salon.more
NEWSales Executive - Corporate and MICEHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedTo identify existing and potential sources of business and to maximize business potential in the corporate market. * All leads must be properly followed up and correct information passed on within four working days. * To achieve all revenue and sales call targets. * To participate in sales trips, special projects with other members of the sales team. * Penetrate all new and existing accounts to maximum potential for the hotel. * Be aware when the existing companies are put out to tender for their hotel requirements and be ready with rates which can be presented in a professional and imaginative way. * Regularly monitors performance against targets and is able to identify different source offices. * Will maintain and use effectively all sales administration system. * Will prepare a weekly report that highlights actions covered during that period.more
NEWSales Manager - CorporateHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedTo identify existing and potential sources of business and to maximize business potential in the corporate market. * All leads must be properly followed up and correct information passed on within four working days. * To achieve all revenue and sales call targets. * To participate in sales trips, special projects with other members of the sales team. * Penetrate all new and existing accounts to maximum potential for the hotel. * Be aware when the existing companies are put out to tender for their hotel requirements and be ready with rates which can be presented in a professional and imaginative way. * Regularly monitors performance against targets and is able to identify different source offices. * Will maintain and use effectively all sales administration system. * Will prepare a weekly report that highlights actions covered during that period.more
NEWReservations AgentJA The ResortUnited Arab EmiratesRecentlyUnspecifiedTo ensure all incoming reservation requests by emails and telephones are replied within the stipulated timeframe and must be adhered to the Brand Standards. Duties and Responsibilities * To have full and up-to-date knowledge of the hotel products and services. * Accommodate all guest requests in an accurate and efficient manner and ensure all reservation enquires are professionally handled. * Accurately collect data in all the systems and maintain according to Company standards. * Promote and maintain good public relations and use every opportunity to maximize revenue by upselling, promoting hotel products and facilities etc. * Ensure that all guarantee letters and rooming lists from Companies or Travel Agents without credit facilities are received and approved by the Reservations Manager prior to the guests arrival.more
NEWReservations AgentBAB ALQASR HOTEL & APARTMENTUnited Arab EmiratesTodayUnspecifiedThe luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality. Set on its own private beach in Abu Dhabis exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level. A rewarding opportunity awaits you at Bab Al Qasr, Abu Dhabi. Be part of a multicultural, talented team to deliver an unforgettable guest experience. Work in a world where we strive to provide the highest level of service to our guests. We are focused on hiring people with the natural inclination to exceed the guest expectation and the desire to continuously strive for perfection.more
NEWAssistant Sales Manager Long TermMERCURE DUBAI BARSHA HEIGHTS HOTEL SUITES & APARTMENTSUnited Arab EmiratesRecentlyUnspecifiedMain Duties * With Director of Sales & Marketing plan sales strategy and implement tactics to achieve the Long Term & Corporate budget * To actively contribute to the Department's financial and administrative activities to ensure that yearly revenue budgets are surpassed. * Establish new business and maintain existing business accounts through the preparation and execution of action plans * Convert sales leads * Solicit and close business according to established parameters * Conduct familiarizations and site inspections * Maintain a regular sales call pattern * To prepare and submit relevant administration/ sales tasks in a timely and accurate manner such as sales call schedules, sales call reports and monthly reports to the Director of Sales & Marketing.more
NEWFront-Office AgentSofitel Dubai The ObeliskUnited Arab EmiratesRecentlyUnspecifiedCompany Description We are far more than a worldwide leader. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion Sofitel Dubai the Obelisk is Sofitels largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French Joie de Vivre. Guests have the option to unwind at the Sofitel Spa with LOccitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center.more
PREMIUMNEWSales Manager - LeisureHyde Hotel DubaiUnited Arab EmiratesRecentlyUnspecifiedHyde Hotels, Resorts & Residences, part of the world-leading Accor group; opened the first Hyde hotel outside of the United States, Hyde Dubai Business Bay, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade. Hyde Hotel Dubai Business Bay, a five-star hotel, opened their doors in Q4 2021. The 276-rooms, all with balconies, is a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa the tallest building in the world. Hyde Hotel Dubai features three incredible culinary experiences including the Mediterranean concept,CleoMediterrneo, contemporary Japanese fromKatsuya, hand-crafted burgers fromHudson Tavern.more
NEWSales Manager Leisure- Russian SpeakerSofitel Dubai The ObeliskUnited Arab EmiratesRecentlyUnspecifiedDescription - External We are far more than a worldwide leader. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion. Sofitel Dubai The Obelisk, attached to WAFI Mall is the most iconic and glamorous addition to Dubais hotel and social scene that reflects Egyptian opulence and French sophistication. With an architecture representative of the Luxor Obelisk currently in Paris and sumptuous décor befitting French art de vivre, the hotel will infuse the brands essence with an artistic balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi.more
NEWFood & Beverage Server Male/Female- ( Preferably Russian Speaker)Bulldozer GroupUnited Arab EmiratesRecentlyUnspecifiedGuide guest to the seat reserved. Offer the Food and Beverage menu Must able to explain the special promotion if available Flexible in shifting schedule Must have knowledge in operating P.O.S system, credit card machine etc. Other requirements; At least 1 year experiences in food and beverage particular to high-end restaurants.more
NEWWaiter/Waitress - IkigaiThe First Group - HospitalityUnited Arab EmiratesRecentlyUnspecifiedWe are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Job Description * Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment * Introduces customers to the menu and announces daily or seasonal menu specials * Answers questions about menu items, ingredients, and pricing * Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them * Passes customer orders along to kitchen staff for preparation * Prepares drinks and serves them to customersmore
NEWDuty ManagerSofitel Dubai The ObeliskUnited Arab EmiratesRecently$14,000 per annumThe Position To assist in the forward planning of the department which includes Reception, Front Office Administration and Data Administration KEY ROLES & RESPONSIBILITIES Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition Assist the Front Office Manager in all aspects of his/her duties Ensure repeat guests and other VIPs receive special attention and recognition Control room availability, room types, accuracy of room count and rate categories Maximize occupancy, revenue & average rate while maintaining high service standards Liaise with Housekeeping Department to ensure room image is maintained and the Room Ready on Arrival policy is adhered to Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are metmore
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