NEWAssistant Credit ManagerWyndham Grand ManamaBahrainRecentlyUnspecifiedTo maintain control and monitor prompt billing and collection of all account receivables items. To maintain proper credit procedures throughout the hotel in accordance with the Company. Consistently offers professional, engaging and friendly service Billing approved group and transient accounts with the appropriate supporting documentation. Inspect all in-house accounts to ensure adhere to the hotels credit policy, assist with the collection efforts of these accounts where necessary Posting guest, credit card, and miscellaneous payments accurately. Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.more
PREMIUMNEWAccounting Supervisor for the Waldorf Astoria Dubai International Financial CentreWaldorf Astoria DIFC - DubaiDubaiRecently£0 - £0The Accounting Supervisor at the Waldorf Astoria Dubai International Financial Centrewill support all activities performed by the hotel's Finance Controller, to include but not limited to, understanding financial performance, ensuring timely and accurate financial reporting and month-end closing activities, reviewing monthly financial statements in accordance with Generally Accepted Accounting Principles (GAAP), Uniform System of Accounts and Hilton policies and procedures. The role will ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework. The role will business partner with the finance team members and the hotel management team, and support the Finance Controller, in developing excellent working relationships across a broad range of internal and external stakeholders. What will I be doing?more
NEWSpa CoordinatorBenchmark HospitalityVero Beach, Indian River CountyRecentlyCompetitiveCome be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. * Full Time employees have access to Medical and Dental insurance to fit your needs * Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) * 401K match (Let us help you build your financial future) * Companywide Hotel Room Discounts (Who doesn't love to get away) * Paid Time Off * Employee Assistance Program (We are here to support you) * Employee family events (bring the kids!) * Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few * Many more, please inquire for more detailsmore
NEWOvernight Guest Services Agent - DossierBenchmark HospitalityPortland, Multnomah CountyRecentlyCompetitiveCome be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. * Full Time employees have access to Medical and Dental insurance to fit your needs * Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) * 401K match (Let us help you build your financial future) * Companywide Hotel Room Discounts (Who doesn't love to get away) * Paid Time Off * Employee Assistance Program (We are here to support you) * Employee family events (bring the kids!) * Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few * Many more, please inquire for more detailsmore
NEWOvernight Guest Services AgentBenchmark HospitalitySeattleRecentlyCompetitiveCome be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. * Full Time employees have access to Medical and Dental insurance to fit your needs * Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) * 401K match (Let us help you build your financial future) * Companywide Hotel Room Discounts (Who doesn't love to get away) * Paid Time Off * Employee Assistance Program (We are here to support you) * Employee family events (bring the kids!) * Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few * Many more, please inquire for more detailsmore
NEWSpa CoordinatorBenchmark HospitalitySanta Cruz, Santa Cruz CountyRecentlyCompetitiveCome be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. * Full Time employees have access to Medical and Dental insurance to fit your needs * Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) * 401K match (Let us help you build your financial future) * Companywide Hotel Room Discounts (Who doesn't love to get away) * Paid Time Off * Employee Assistance Program (We are here to support you) * Employee family events (bring the kids!) * Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few * Many more, please inquire for more detailsmore
NEWFront Office SupervisorGolden Sands Hotel ApartmentsDubaiRecentlyUnspecifiedEnsures the smooth running of the operations on a day to day basis and in a proactive manner Organizes, directs, and monitors daily activities of front desk agents. Must be able to complete all of the duties and responsibilities of the Front Desk Associate. Establishes procedures, prepares and coordinates schedules, and expedites workflow. Obtain all the relevant information from the previous shift, including the volume of business, special guests and tasks to be clarified and to be complete. Assists with training, motivating, and rewarding front desk agents. Reviews current days expected arrivals and checks all VIP and special request reservations to ensure that they are pre-registered, blocked properly, and other departments are notified of room assignments. Reviews the daily room availability and informs all appropriate staff.more
NEWGuest Experience Expert- Front Desk AgentThe Ritz-Carlton, Dubai International Financial CentreUnited Arab EmiratesRecentlyUnspecified1. Entry Level 2. Perform all check-in and check-out tasks 3. 4. Inform customers about payment methods and verify their credit card data 5. Register guests collecting necessary information (like contact details and exact dates of their stay) 6. Welcome guests upon their arrival and assign rooms 7. Provide information about our hotel, available rooms, rates and amenities 8. Respond to clients complaints in a timely and professional manner 9. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs 10. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests 11. Upsell additional facilities and services, when appropriate 12. Maintain updated records of bookings and paymentsmore
NEWIncome AuditorMillennium Central Downtown LLCUnited Arab EmiratesRecentlyUnspecifiedProperly check and finalizes daily room revenue report including:Control to ensure that any discrepancies between housekeeping and front office room status are reported. Total rooms available for sale agrees with the contracted rooms available. Market segmentation correctly reflects the source of business and correctly reflects in the GL Verified the room rate with agreements or reservation, check allowance for room revenue. Room revenue as per PMS is corrected in GL. Do physical room check. Check rebate report, discount report, complementary and house use report, no show posting, late check out ect. To ensure that every complimentary room, house use room, discount or rebate of revenue must have adequate explanation in the approval form. Reconcile all credit card collections again cashier summary and again lists received from bank.more
PREMIUMNEWCluster Accounts Receivable SupervisorSouq Waqif Hotel by TivoliDohaRecentlyCompetitiveFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Job Description Job Purpose Cluster Accounts Receivable is responsible for issuing invoices and collection to relevant Main Responsibilities Issuing Invoice * Issue invoices to 3rd party and intercompany accounts Collections * Obtain payment information from the system and online bank accounts * Deduct debt amount in the system * Receive pay-in slips for the sales of Fixed Asset, Inventory and other miscellaneous collections (e.g. car park fee, Gift Voucher) * Issue receipts to customers for payments receivedmore
NEWFront Office AssociateThe First Group - HospitalityUnited Arab EmiratesRecentlyUnspecifiedJoining a dynamic, vibrant and customer focused team, Front Office Agent will display a positive can do attitude and will be responsible for delivering an exceptional customer service experience to all our guests. * Greet and welcome all guests approaching the Front Desk in accordance with TRYP by Wyndham standards. * Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. * Review Front Office logs, Trace File and Credit Limit daily. * Handle cashiering duties. * Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. * Coordinate with Front Office Supervisor in performing daily task or during the shift. * Have knowledge of emergency procedures and assist as needed. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.more
NEWGuest Service AgentKhamas Hospitality GroupUnited Arab EmiratesRecentlyUnspecifiedA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesmore
NEWGuest Relations OfficerHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedJob Title:Guest Relations Officer Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.more
NEWFront Office ReceptionistHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedJob Title: Front Office Receptionist Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.more
NEWAccounts Receivable OfficerGolden Tulip Hotel SharjahUnited Arab EmiratesRecentlyUnspecifiedWe are looking for a highly qualified Accounts Receivable Officer with at least 3-4 years experience in 4/5 star hotel property. * Prepare credit Analysis for each client before on boarding and constantly monitoring it for changes Process accounts receivables in compliance with financial policies and procedures. * Reduce delay in Order to Collection Cycle considerable * Periodic reports to the higher management regarding collections and suggesting ways to collect receivables. * Oversee day to day financial transaction, including verifying, classifying, computing, posting and recording accounts receivables data. * Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted and proper and timely follow up with Clients. * Verify discrepancies by and resolve clients billing issues.more
NEWGuest Service AgentMillennium Central Downtown LLCDubaiRecentlyUnspecifiedA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all timesmore
NEWIncome AuditorMERCURE DUBAI BARSHA HEIGHTS HOTEL SUITES & APARTMENTSUnited Arab EmiratesTodayUnspecifiedFinancial and Revenue Responsibilities Review the Daily Revenue Report. Check the outlook and take necessary action Check the night audit feedback and follow for any message from the night auditor Review Rebate summary of previous Date. Review all refunds and paid outs of previous date. Review all discount, entertainer, complimentary, duty meals. Reviewing banquet Event reconciliation summary. Verify the reconciliation of F & B Revenue (Micros Vs Opera) Preparing the Complimentary room summary and follow up complimentary forms. Preparing the now show summary and follow up with reservation. Review the extra bed summary. Review the room discrepancy reports. Review the PM authorization and follow the outstanding balance. Check the Room rates. Review the Tourism Dirham daily reconciliation Process the Monthly credit card/ cheque / bank transfer refundsmore
Guest Relations ManagerMirihi Island ResortMaldivesRecently$1,000.00 - $ 1,500.00/MonthlyJob Requirements German Speaking is an advantage Fluent English speaking and writing Graduate of Hospitality or any Business-related courses At least 2 years of experience in a similar role Excellent communication and service skills Excellent interpersonal, organizational, and listening skills and self-motivated * Language required:German and English. Be present at the Reception Lobby during duty hours. Ensure Reception desk is manned Acknowledge and greet all guests coming into the reception. Provide assistance and information as required. Handle all guest requests with efficiency and ensure all communications are clear. Provides all communications both external and internal professionally and with a good level of language skills. Ensure the Reception Lobby is always neat and clean. Help guests with the internet. Provide technical support as and when required.more
NEWSales Manager - CorporateHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedTo identify existing and potential sources of business and to maximize business potential in the corporate market. * All leads must be properly followed up and correct information passed on within four working days. * To achieve all revenue and sales call targets. * To participate in sales trips, special projects with other members of the sales team. * Penetrate all new and existing accounts to maximum potential for the hotel. * Be aware when the existing companies are put out to tender for their hotel requirements and be ready with rates which can be presented in a professional and imaginative way. * Regularly monitors performance against targets and is able to identify different source offices. * Will maintain and use effectively all sales administration system. * Will prepare a weekly report that highlights actions covered during that period.more
NEWSales Executive - Corporate and MICEHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedTo identify existing and potential sources of business and to maximize business potential in the corporate market. * All leads must be properly followed up and correct information passed on within four working days. * To achieve all revenue and sales call targets. * To participate in sales trips, special projects with other members of the sales team. * Penetrate all new and existing accounts to maximum potential for the hotel. * Be aware when the existing companies are put out to tender for their hotel requirements and be ready with rates which can be presented in a professional and imaginative way. * Regularly monitors performance against targets and is able to identify different source offices. * Will maintain and use effectively all sales administration system. * Will prepare a weekly report that highlights actions covered during that period.more
NEWIncome AuditorMillennium Place Hotel Barsha Heights & Apartments L.L.C.United Arab EmiratesRecentlyUnspecified Competitive Salary PackageHayyakum! We are a 4-star city hotel in Barsha Heights, Dubai. We are around the corner from the iconic shopping Mall Mall of the Emirates and minutes away from Jumeirah Beach and The Dubai Marina, Dubai Internet City Metro station is also located at a walking distance from the hotel. The 2 towers offers 917 modern and spacious sky view rooms, suites, furnished apartments and pent house. The hotel has multiple diningoptions from an international cuisine atM OneandM Twowhich serves international buffet breakfast, lunch & dinner as well as la carte options. For light bites we have Level Social our Lobby café and backed by an impressive collection of la carte hi-tea and set menu dinners atTwenty9 loungewith a spectacular sky view. Other facilities include Business Centre, Health Club, Swimming Pool, Spa and Salon.more
NEWIncome AuditorBAB ALQASR HOTEL & APARTMENTAbu DhabiRecentlyUnspecifiedThe luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality. Set on its own private beach in Abu Dhabis exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level. A rewarding opportunity awaits you at Bab Al Qasr, Abu Dhabi. Be part of a multicultural, talented team to deliver an unforgettable guest experience. Work in a world where we strive to provide the highest level of service to our guests. We are focused on hiring people with the natural inclination to exceed the guest expectation and the desire to continuously strive for perfection.more
PREMIUMNEWReservation AgentQasr Al Sarab Desert Resort by AnantaraAbu DhabiTodayCompetitiveA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Adhere to all Standard Operating Procedures. * Take personal responsibility for driving upselling, achieving set revenue targets by months. * Be fully aware at all times of the Selling Strategy, rates, packages, groups and booking status of the hotel. * Process and respond within 24 hours to all reservation requests and inquiries according to company standards. * Handle daily trace/follow up reports according to departmental requirements.more
NEWReservations AgentJA The ResortUnited Arab EmiratesRecentlyUnspecifiedTo ensure all incoming reservation requests by emails and telephones are replied within the stipulated timeframe and must be adhered to the Brand Standards. Duties and Responsibilities * To have full and up-to-date knowledge of the hotel products and services. * Accommodate all guest requests in an accurate and efficient manner and ensure all reservation enquires are professionally handled. * Accurately collect data in all the systems and maintain according to Company standards. * Promote and maintain good public relations and use every opportunity to maximize revenue by upselling, promoting hotel products and facilities etc. * Ensure that all guarantee letters and rooming lists from Companies or Travel Agents without credit facilities are received and approved by the Reservations Manager prior to the guests arrival.more
NEWGuest Service AgentBenchmark HospitalityMiami Beach, Miami-Dade County, 33 139RecentlyCompetitiveCome be a part of something bigger! More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity , positive service attitude and determination to succeed. Come be a part of our "Be the Difference" culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities. We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. * Full Time employees have access to Medical and Dental insurance to fit your needs * Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)more
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