NEWGuest Service Agent - Russian or German SpeakerMiramar al aqah beach resortFujairahRecentlyUnspecifiedMain Duties * Register guests and assigns rooms. Accommodating special requests whenever possible. * Thoroughly understand and adheres to proper credit, check-cashing, and cash-handling policies and procedures. * Understands room status, room status tracking, know room locations, types of available rooms and room rates. * Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. * Preparing room keys for arrivals, files registration cards and room charges. * Knows how to use front office equipment. * Processes guest check out. * Reads and initials the log book. Is aware of daily activities and meetings taking place in the hotel. * Coordinates guest room maintenance work with the engineering and maintenance division. * Reports any unusual occurrences or requests to the manager.more
NEWAssistant Front Office Manager - Russian or German speakerMiramar al aqah beach resortFujairahRecentlyUnspecifiedWritten or oral communication with the General Manager and Department Heads regarding information about incoming VIPs or important groups. When allocating rooms, preference is given to accommodate VIP guest requests. Prevents inconsistencies prior to guests' arrival, by reviewing the arrival list each morning. Follows-up on departure lists every morning and checks for any notes. If guest or group arrivals and departures coincide, resulting in not enough rooms available, housekeeping must be informed immediately to provide the desired rooms as soon as possible. Compares the rooming list with the rack, together with housekeeping, monitoring occupied, vacant, unready, or blocked rooms. Checks for reservation requests. Follow-up of invoices on lodgement, checking prices on guests' arrival, entering data into the computer, invoicing, re-checking and settlingmore
NEWAssistant Villa ManagerConstance Lemuria ResortSeychellesRecentlyCompetitive & BenefitsJob Brief The Assistant Villa Manager is responsible for consistent delivery of the highest standards of the products and service. Also sees to all the personal needs of villa guests. The Assistant Villa Manager contacts the guests prior to arrival, * Preparing staff schedules, discipline, and recruitment in collaboration with the Villa Manager. * Keep Villas in perfect condition implementing checklists, training of Villa Masters, and coordination with Maintenance department and Landscaping. * To train the Villa Hosts and assure Housekeeping and Maintenance standards are maintained and consistent. * Recruitment and development (Including TCI) of actual and new staff members. * Ensure that all Villa inventories are adequate to Villa turnover. * Responsible for making sure that all cleaning products are the correct ones being used on surfaces and materials.more
NEWManagement InternOne & Only Royal Mirage, DubaiUnited Arab EmiratesRecentlyUnspecifiedPeople are at the heart of everything we do. At Kerzner International, our vision is to create Amazing Experiences and Everlasting Memories for our guests and colleagues at all our resorts. A leading global developer and operator of destination resorts, ultra-luxury hotels and residences and innovative entertainment and gaming experiences. Kerzner has three distinctive brands Atlantis Resorts and Residences, Mazagan Beach & Golf Resort and One&Only Resorts. Global pioneers, our innovation continues to inspire our colleagues and delight our guests. With an international Team of over 11,000 colleagues, we offer unrivalled career opportunities around the world, especially as we continue to strategically grow. Atlantis Resortsmore