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Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces. When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests.
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MERCURE DUBAI BARSHA HEIGHTS HOTEL SUITES & APARTMENTS
United Arab Emirates
Unspecified
* Welcome guests to our hotel with a pleasing smile. * Review arrival lists and records. * Receive and take care of special guests. * Answer the inquiries of clients on a timely basis. * Assist the other staff members in preparing welcome folders for the guests. * Give the required information about different areas of our hotel to the guests. * Promote the services provided by our hotel. * Foresee the needs of clients and ensure clients are satisfied with our service while residing at our hotel. * Build a long term association with the clients. * Help clients with various tasks like arranging transport, providing supplies, etc. * Address grievances issues and inform Guest Relations Manager/ Front Office Manager as and when required. * Record all necessary data and information in the designated registers everyday. * Comply with health and safety standards (OSHS).
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