PREMIUMNEWReservations AgentMovenpick Resort Kuredhivaru MaldivesMaldivesTodayAttractive single package is available.* Minimum 2 years experience in a similar position in an international luxury brand. * Remote island-based work experience is preferred. * Proficient in English both in writing and verbal. Fluency in German/French/Arabic/Russian is preferred. * Excellent communications skills, ability to work in a fast-paced, high-pressured environment. * Strong multicultural awareness and ability to work with people from diverse cultures. * Well-converse with Opera V5 and V9 systems. * To be fully aware of the national history, places of interest, shopping areas, etc. * Works diligently to develop and maintain relationships with corporate clientele to maximise revenue * To ensure that the product standards are followed as trained. * To ensure all reservations are correctly and accurately input into the system and maintain.more
NEWReservation AgentConstance Ephelia Resort.SeychellesRecentlyCompetitive & BenefitsJob Brief * Have a thorough knowledge of the entire hotel services and facilities * Answer inquiries of room rates, outlets and room locations. * To be totally familiar with all aspects of the reservation systems * Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation * Post advance deposits and keep accurate records of deposits. * Process rooming lists and group blocks and indicate special requests and billing procedures * File and process reservations correspondence, make certain all files are current and in order. * Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. * Accommodate and document special requests in an accurate and efficient manner. * Explain guarantee and cancellation policies to callers.more
NEWReservation AssistantConstance Lemuria ResortSeychellesRecentlyCompetitive & BenefitsJob Brief The Reservation Agent has the main responsibility to ensure that all systems and procedures run smoothly and efficiently at all times. * To provide quotation for rooms and services in the most profitable manner for the company & in the best interest of guests and deliver requested information. * To be responsible of hotel reservation, i.e., Making and Confirming Reservations. * To liaise with hotels to ensure proper handling of Bookings & Requests. * To increase sales of new or additional services like Early check in, late check out, transfers, Spa, golf and any other services as decided by the company. * To answer queries pertaining to Hotel services. * To manage efficiently room allocation of each Tour Operators and ensure that bookings are input in system under the appropriate stock header.more
NEWGuest Relations Agent - Russian and German SpeakingSavoy Resort & Spa SeychellesSeychellesRecentlyUnspecified* Welcoming guests and performing in-room check in. * Assisting in booking activities, spa, restaurant reservations and dealing with all guest requests * Manning the Guest Relations / Reception Desk, including check-out duties * Hosting Guest Events * Regular follow up on guest experiences * Maintaining of guest profiles and other administration task * Hospitality experience in a similar and position with a branded international hotel * Team player, well presented and outgoing personalitymore
PREMIUMNEWFront Desk AgentThe Ritz-Carlton Abu Dhabi, Grand CanalAbu DhabiRecentlyUnspecifiedProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks.more
PREMIUMNEWIsland HostMovenpick Resort Kuredhivaru MaldivesMaldivesRecentlyAttractive single package is available.* Minimum 2 years experience in a similar position in an international luxury brand. * Remote island-based work experience is preferred. * Proficient with Opera V5 and V9 systems. * Proficient in English both in writing and verbal. Fluency in German/Arabic is preferred. * Creative and a trend-setter, loves thinking "out of the box". * Excellent communications skills, ability to work in a fast-paced, high-pressured environment. * Strong multicultural awareness and ability to work with people from diverse cultures. * To provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back. * To oversee the day to day operations * To report regularly on guest concern and updates to his/her Supervisors.more
FEATUREDHost / Hostess wanted – New Casino opening – Limassol – CyprusGordon Charles Recruitment LimitedCyprusPosted 19 days agoUnspecified* Estimated joining date January 2023 The company is a developer, owner and operator of integrated resort facilities in Asia and Europe . Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, the Company intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, they have a number of projects currently underway or planned. The Requirements for the Host / Hostess -Relevant experience minimum 1-2 years -Strong sense of teamwork -Good command of English is a must -Communication skills -Pleasant and dynamic personalities The Role for the Host / Hostessmore
PREMIUMNEWSales CoordinatorNovotel - Ibis - Adagio Premium, Dubai, Al BarshaDubaiRecentlyBasic salary, company provided accommodation, transportation, mealsAs a Sales Coordinator you will be part of Sales team, reporting to Cluster Sales Director. You will workin close collaboration with Reservations, Marketing and other departments. You will manage various aspects of Sales operation. This is a great chance to join a diverse team of pro-active, curious and creative professionals who master the fine art of welcoming, connecting and serving others. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Manage administrative tasks of Sales team * Effectively convert enquiries into confirmed business and work closely with the Reservations teammore
NEWPorter/ DriverConstance Lemuria ResortSeychellesRecentlyCompetitive & BenefitsJob Brief The Porter has the main responsibility to enhance the customers experience and exceed guest exceptions by providing them with an outstanding first and last impression. * Report for duty as per the rota, clean and tidy wearing the correct attire and name badge * Observe all company rules and regulations as regards to attitude, behavior, health, safety and security * Inform management about guests' arrival and departure * Assist other departments when required * Ensure all guest requests are handled quickly and efficiently * Activate a quick response to a guest issues, and then follow up to ensure the guest is satisfied with the end result * Set an example within the department regarding department, attitude and professionalism * Help guest with restaurant reservations outside and inside the resort * Arrange tours/ excursions/ car hire for guestsmore
FEATUREDNEWSpa Operations ManagerEmirates PalaceAbu DhabiRecentlyUnspecified* Support companys philosophy and company culture through the use of Departmental Legendary Quality Experiences (LQEs) and Companys Pillars, on a daily basis to ensure guest satisfaction and the achievement of our Mission Statement. * Support companys philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement. * Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Director of Spa. * Overseeing of spa reception and retails, male and female relaxation rooms, changing rooms, heat and water experiences, linen room, preparation room and offices. * Be the first point of contact for large groups. Manage the communication with group organizer.more
PREMIUMNEWHostessRaffles The Palm Dubai - TrakheesUnited Arab EmiratesRecentlyUnspecifiedRaffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces. When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests.more
PREMIUMNEWSenior Spa TherapistWaldorf Astoria Lusail - DohaDohaRecentlyUnspecifiedA Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards. What will I be doing? * Performing different types of massages, beauty treatments, and wellness therapies * Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. * Communicating with guests during massages to adjust massage techniques as required * Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use * Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.more
NEWHR Officer FemaleMiramar al aqah beach resortFujairahRecentlyUnspecified* Employment application intake Responsible with the full cycle of monthly payroll Prepares contracts of employment and authorizations to payroll Responsible for all necessary procedures concerning new employment: uniform issue records, nametag issue record, first medical examination, etc. Completes statistics required by the Labor Office, Insurance Office and Police and Health Authorities Assists employees with personnel information and interpretation of hotel policies and procedure Responsible for the social and health insurance procedures Maintains computer employee data information Establishes various reports and documents to provide current personnel information, such as Hiring and Termination report, Sick Leave report, Misconduct report, Summer Trainees report Proceeds employee separationmore
NEWNight Receptionist (4* Hotel)Savoy Resort & Spa SeychellesSeychellesRecentlyUnspecified Relocation package, meal, medical care, accommodation4* Hotel "Coral Strand Smart Choice" invites experienced Night Receptionist. * Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure * Knowledge of night audit processes . * Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures * Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems * Maintain the privacy of all guests by ensuring that no details of the guests are disclosed * Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happeningsmore
FEATUREDRes & Rec Manager-new restaurant Qatar-International Restaurant GroupGordon Charles Recruitment LimitedQatarYesterday$42,000 per annum in EUROS NET +airticket+visa+live inReservation & Reception Manager needed-new restaurant opening in Qatar- international Restaurant Group * To start in October The Group represents the home of French Mediterranean cuisine with locations in London, Dubai, Miami, Abu Dhabi, Hong Kong and soon Riyadh (Kingdom of Saudi Arabia). The company is first and foremost food-driven and ingredient-led. Fresh and light French Mediterranean inspired cuisine. Its simplicity is found in fresh Mediterranean produce, alongside the freshest seafood, meat, and pasta. The menu, designed for sharing amongst the table, is complemented by a substantial French wine list that includes an extensive selection from Provence.more
FEATUREDRec or Res Supervisor -restaurant Qatar-International Restaurant GroupGordon Charles Recruitment LimitedQatarYesterday$26,040 per annum in EUROS NET +airticket+visa+live inReception or Reservation Supervisor needed-new restaurant opening in Qatar- international Restaurant Group * To start in October The Group represents the home of French Mediterranean cuisine with locations in London, Dubai, Miami, Abu Dhabi, Hong Kong and soon Riyadh (Kingdom of Saudi Arabia). The company is first and foremost food-driven and ingredient-led. Fresh and light French Mediterranean inspired cuisine. Its simplicity is found in fresh Mediterranean produce, alongside the freshest seafood, meat, and pasta. The menu, designed for sharing amongst the table, is complemented by a substantial French wine list that includes an extensive selection from Provence.more
NEWGuest Relations OfficerConstance Lemuria ResortSeychellesRecentlyCompetitive & BenefitsJob Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.more
NEWGuest Relations OfficerConstance Lemuria ResortSeychellesRecentlyCompetitive & BenefitsJob Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.more
NEWGuest Relations OfficerConstance Ephelia Resort.SeychellesRecentlyCompetitive & BenefitsJob Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.more
NEWFront Office ControllerConstance Lemuria ResortSeychellesRecentlyCompetitive & BenefitsJob Brief The Front Office Controller assists the Assistant Front Office Manager and the Front Office Manager in providing leadership, direction, supervision and motivation to Front Office Team Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. * To ensure all customers' requests are handled quickly and effectively * Assist and handle checking-in and checking-out of all Hotel guests in a timely and courteous manner All guests' messages are presented in accordance with the hotel standard. * To activate a quick response to a guest situations, and then follow up to ensure the guest is satisfied with the end result. * To come forward with creative ideas and initiative to enhance customer experience. * Ensure that all accounting and legal procedures are carried out in accordance with the hotel policy.more
NEWFront Office SupervisorConstance Lemuria ResortSeychellesRecentlyCompetitive & BenefitsJob Brief The Front Office Supervisor assists the FOM/GRM to provide leadership, direction, supervision and motivation to Front Desk, Guest relation, Switchboard, Reservations & transportation of guests. * Ensure Front Office Areas are in a good state of maintenance and cleanliness * Assist the FOM/GRM in the supervision of all aspects of Front Office operations established standards. * Produce all administrative and statistical reports required by the FOM/GRM * Assist FOM/GRM Manager in the annual vacation plan and time keeping reports * Ensure that all complaints are immediately followed up on and communicated to the relevant departments and resolved within 24 hours * Ensure that all front office staff demonstrate proactive and enthusiastic guest care * Ensure that a complete and updated guest history system is maintainedmore