Job Brief The Guest Relation Manager is a 'key person'. He/she acts as a host of the hotel by providing assistance to the guests. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests
Job Brief The Guest Relation Manager is a 'key person'. He/she acts as a host of the hotel by providing assistance to the guests. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests
Job Brief Works closely with the Guest Relations Manager to manage the Guest Relation's team and ensures the smooth running of the day-to-day operations. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests
Job Brief Works closely with the Guest Relations Manager to manage the Guest Relation's team and ensures the smooth running of the day-to-day operations. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests
Job Brief Works closely with the Guest Relations Manager to manage the Guest Relation's team and ensures the smooth running of the day-to-day operations. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests
Job Brief Works closely with the Guest Relations Manager to manage the Guest Relation's team and ensures the smooth running of the day-to-day operations. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests