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* assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. * Knowledge, understanding, and adherence to Company Core Values and Mission Statement. Perform duties as outlined in the Front Office Training Procedures. Check guests in and out of the hotel in a courteous and pleasant manner. Use the appropriate phrases and greetings when interaction with guests. Provide information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed. * Offer assistance to the individual needs and requests of all guests. Ensure guest needs are responded to in a timely and efficient manner. Maintain guest confidentiality at all times.
* assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. * Knowledge, understanding, and adherence to Company Core Values and Mission Statement. Perform duties as outlined in the Front Office Training Procedures. Check guests in and out of the hotel in a courteous and pleasant manner. Use the appropriate phrases and greetings when interaction with guests. Provide information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed. * Offer assistance to the individual needs and requests of all guests. Ensure guest needs are responded to in a timely and efficient manner. Maintain guest confidentiality at all times.
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GUEST RELATION OFFICER - Russian Speaking (Female Only) Job Summary To take care of the guests from the moment they arrive through to their departure by turning their moments into memories and ensuring that they have an exceptional guest experience. Requirements * College degree in hotel management or related field * Previous experience in Front Office or Guest Services within a hotel/resort * Excellent communication skills. * Experience with Front Office Systems (Opera). * Proficient in English, both written and spoken * Russian language skills are a must.
GUEST RELATION OFFICER - Russian Speaking (Female Only) Job Summary To take care of the guests from the moment they arrive through to their departure by turning their moments into memories and ensuring that they have an exceptional guest experience. Requirements * College degree in hotel management or related field * Previous experience in Front Office or Guest Services within a hotel/resort * Excellent communication skills. * Experience with Front Office Systems (Opera). * Proficient in English, both written and spoken * Russian language skills are a must.
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Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
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Raffles The Palm Dubai - Trakhees
United Arab Emirates
Unspecified
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
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