The Emerald Collection
We are currently seeking for a service oriented Front Office Manager who will supervise the front desk operations ensuring consistency in service excellence. At all times offer graceful, personalized and caring service towards all guests as you are an ambassador of the Emerald Maldives service philosophy. To embody in all your interactions with guests, passion and enthusiasm for service, focusing all attention on the guests. At all times exhibit good posture and an elegant demeanor, and speak in a polite and attentive manner. Always address the guests with their name, keeping eye contact and smiling. At all times take ownership of guests request and do not refer guests elsewhere. At all times adhere to the grooming and etiquette standards of the resort.