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Job Brief * Oversees all of the major operations of the Rooms Division - Reservations, Front Office, Guest Relations, Villas and Housekeeping. * Network with the other departments to exchange collaboration and information in order to ensure smooth operations in all areas of guest service. * Ensure that all premises and equipment in departments falling under her responsibility are kept in an optimum state of maintenance. * Set and maintain guest service quality standards in line with the policy of the Group and the hotel. * Set and maintain standard operating procedures for key processes in all departments falling under her responsibility. * Liaise between guests and the hotel in resolving issues, with a special attention to the German clientele. * Perform as duty management as per established schedule.
Job Brief * Oversees all of the major operations of the Rooms Division - Reservations, Front Office, Guest Relations, Villas and Housekeeping. * Network with the other departments to exchange collaboration and information in order to ensure smooth operations in all areas of guest service. * Ensure that all premises and equipment in departments falling under her responsibility are kept in an optimum state of maintenance. * Set and maintain guest service quality standards in line with the policy of the Group and the hotel. * Set and maintain standard operating procedures for key processes in all departments falling under her responsibility. * Liaise between guests and the hotel in resolving issues, with a special attention to the German clientele. * Perform as duty management as per established schedule.
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"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
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