FEATUREDNEWTelephone OperatorShangri-La DubaiUnited Arab EmiratesRecentlyUnspecifiedShangri-La Dubai The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubais popular beaches. The hotels 302 rooms, serviced apartments, residences and officesoffer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. * Contribute to creating an excellent experience to all guestsmore
PREMIUMNEWTelephone OperatorSheraton Abu DhabiAbu DhabiRecentlyUnspecifiedSpeaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events. Answers incoming call & Places outgoing calls. Directs call to guest rooms, staff, or departments through the switchboard Receives guest messages and deliver the same to the guest. Logs all wake-up call requests and performs wake-up call services. wake-up call services. Provides information about hotel services to guests. Provides paging services for hotel guests and employees. Knows what action to take when an emergency call is required. To be fully aware of and adhere of health and safety, fire and bomb threat procedures.more
PREMIUMNEWTelephone OperatorNovotel - Ibis - Adagio Premium, Dubai, Al BarshaUnited Arab EmiratesRecentlyUnspecified* Receive each guest call in a professional and friendly manner. * Maintain effective communication with all related department to ensure smooth service delivery. * Handle every query in a polite and courteous manner and exceed guest expectations. * Ensure guests are greeted by name upon calling as per Novotel Standards. * Maintain an up to date knowledge of the hotel and local services. * Maintain an awareness of guest profile through the guest profile system. * Complete management's long distance call vouchers and record them on the traffic sheet. * Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. * Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls * Take messages for guests and management as per the required standardmore
NEWStore HelperRixos The Palm Dubai Hotel & SuitesDubaiRecentlyUnspecifiedReady for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Finance department working alongside a fantastic team. * You will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to Rixoss purchasing and procurement standards. * Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact / storage area. * Keep accurate recordings of all incoming and outgoing goods. * Place orders through online procurement system. * Adhere to all Health and Safety procedures particularly relating to food and beverage items. * Assisting in Inventory and stock taking of various stores. * Active listening and strong communication skills * Flexibility to work in shiftsmore
PREMIUMNEWReservations AgentWaldorf Astoria Lusail - DohaDohaRecentlyUnspecifiedA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convert, quickly, inquiries into contracted business * Respond, positively, to sales inquiries to develop future sales leads * Identify sales leads, as appropriate * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation * Provide prompt and efficient service while maintaining the hotels brand standardsmore
PREMIUMNEWReservations Agent for Conrad DubaiConrad DubaiDubaiToday£0 - £0A Reservations Agentfor Conrad Dubaiwill serve as the main contact for room reservations at the hoteland is responsible to offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservaion Agentfor Conrad Dubai, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convertinquiries into contracted business. * Respondpositivelyto sales inquiries to develop future sales leads. * Identify sales leads, as appropriate. * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.more
FEATUREDNEWReservations AgentERTH, Abu DhabiUnited Arab EmiratesRecentlyUnspecifiedA Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest needs. Specifically, Responsiblefor all the reservation requests, assigned available rooms. Ensure to take all guests details, payment options and respond to guest with confirmation letter. * Efficient in maintaining the standard of quality and services * Improve service to the Guests through efficient and diplomatic handling of any situation involving the Reservation Department * Establish an efficient method in coordination to all related departments, with particular emphasis on LPO, Meal Plan, Billing Instructions, Mode of Payment, etc. * Maintains rates structure and updates the front desk as to the various rates and packages availablemore
NEWReservations AgentThe First Group - HospitalityUnited Arab EmiratesRecentlyUnspecifiedThe Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.more
PREMIUMNEWReservations AgentBanana Island Resort Doha by AnantaraDohaRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss. Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports.more
PREMIUMNEWReservations Agent (Arabic Speaker)Movenpick Resort Al Marjan Island RAKRas Al-KhaimahRecentlyUnspecifiedYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! * Basic Salary of Aed 2200/- plus standard Hotel Benefits * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Consistently offer exceptional, friendly and engaging service * Ensure the best selection for the guest and ensure revenue is maximized through up-selling * Recommend property facilities and assist guests with information and special requestsmore