NEWPorter/ DriverConstance Lemuria ResortSeychellesRecentlyCompetitive & BenefitsJob Brief The Porter has the main responsibility to enhance the customers experience and exceed guest exceptions by providing them with an outstanding first and last impression. * Report for duty as per the rota, clean and tidy wearing the correct attire and name badge * Observe all company rules and regulations as regards to attitude, behavior, health, safety and security * Inform management about guests' arrival and departure * Assist other departments when required * Ensure all guest requests are handled quickly and efficiently * Activate a quick response to a guest issues, and then follow up to ensure the guest is satisfied with the end result * Set an example within the department regarding department, attitude and professionalism * Help guest with restaurant reservations outside and inside the resort * Arrange tours/ excursions/ car hire for guestsmore
FEATUREDNEWSpa Operations ManagerEmirates PalaceAbu DhabiRecentlyUnspecified* Support companys philosophy and company culture through the use of Departmental Legendary Quality Experiences (LQEs) and Companys Pillars, on a daily basis to ensure guest satisfaction and the achievement of our Mission Statement. * Support companys philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement. * Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Director of Spa. * Overseeing of spa reception and retails, male and female relaxation rooms, changing rooms, heat and water experiences, linen room, preparation room and offices. * Be the first point of contact for large groups. Manage the communication with group organizer.more
PREMIUMNEWExplorers StaffViking CruisesUnspecifiedRecentlyUnspecifiedAs a Viking Shipboard Team Member, you represent Vikings values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our guests through a shared set of values. We strive to be the best; we always impress our guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. * It is your responsibility to provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.more