Operations Manager is directly responsible for all correspondence with clients, vendors and housekeeping staff. Manages and executes the day-to-day of the business function related to service issues, labor efficiency, scheduling process, and service delivery. He/she ensures that client needs are met in a way that demonstrates top-notch customer service, improves customer satisfaction and increases profitability for the company. They will excel at closing sales generated by developing long-term customer relationships, and optimize the team of housekeeping professionals to expand customer base and increase productivity. • Book clients appointments and make changes according to their needs. • Respond to all client requests, problems, complaints and/or accidents presented in an attentive, courteous and efficient manner. Follow up to ensure client satisfaction. • Motivate, coach, counsel and discipline all Housekeeping Staffs according to company standards. • Ensure compliance to training standards using the steps to effective training according to company standard. • Maintaining and control all housekeeping equipments. • Assist in conducting monthly supplies and cleaning supplies inventories. • Ensure consistency within your department • Develop employee morale and ensure training of Housekeeping personnel. • Coordinate inspections of client facilities, and ensure that some spaces are inspected wi
Introduction Yays, You! UNLOCK YOUR INNER LOCAL OPERATIONAL MANAGER/MASTER CONCIERGE PRE-OPENING - THE HAGUE LOOKING FOR NOT YOUR AVERAGE JOB? A GREAT PLACE TO WORK AND FEEL AT HOME? OUR YOUNG AND DYNAMIC TEAM IN AN INTERNATIONAL GROWING COMPANY IS SEARCHING FOR NEW COLLEAGUES! At Yays both employees and guests are becoming true residents unlocking the neighbourhood. We offer you a great opportunity to learn and grow as a pre-opening Operational Manager. At Yays, employees are more than regular representatives: they are Yays concierges, the heart and soul of a neighbourhood. As a concierge you have hospitality in your heart and know what's going on. Take this opportunity to work in a unique and modern way in hospitality. For the opening of Yays Koninginnegracht in The Hague planned to open in Q4 2020 we are looking for an Operational Manager. We call this position Master Concierge. As a Master Concierge, you know what's the need of your guests and can connect that to local offerings in the neighbourhood. As Yays is the thriving heart of a neighbourhood you will be an expert on what's going on in the close vicinity. Yays Koninginnegracht will contain 53 hotel apartments with 24/7 concierge service. This is what you'll be doing: Ensuring a smooth pre-opening, opening and post-opening phase Recruit, hire and coach a new enthusiastic team that fits the Yays company
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As an Assistant Director of Food & Beverage / Assistant Food & Beverage Manager, you are responsible to assist the Director of Food & Beverage / Food & Beverage Manager for the short and long term planning and the management of the food & beverage operations in the front and heart of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as: • Monitor guest feedback in relation to service, products and promotions and review according with the Director of Food & Beverage / Food & Beverage Manager • Oversee all the training activities of the Food & Beverage Department in conjunction with the Employee Development Department • Review and control the weekly payroll and overtime sheets for all the Food & Beverage outlets and monitor according to the budgets established • Consult all outlet managers on operating requirements and quality standards • Be proactive during service peak times maintaining a highly visible profile in outlets • Confer with the Director of Food & Beverage / Food & Beverage Manager on reports, forecasts, budget, marketing plan, festivals and special promotions • Keep abreast of competitive trends, new pr
About Us Job Description Tout ce qui touche à la restauration figure parmi vos centres d'intérêt ? Vous êtes aussi passionné par le service, tout en veillant à ce que tout soit en ordre, même en coulisses, que ce soit jongler avec les chiffres, veiller à la mise en ordre ou à la disposition de la table pour assurer la réussite du travail de l'équipe ? Alors pourquoi ne pas rejoindre le Radisson Hotel Group, où nos clients peuvent se détendre et profiter de leur expérience afin que « chaque moment compte » ! Notre équipe du service de restauration sophistiquée présente une capacité instinctive à anticiper les besoins des clients, en étant au bon endroit, au bon moment, et en offrant une expérience d'accueil qui dépasse les attentes de nos clients en leur faisant vivre des moments inoubliables. En tant qu' Assistant F&B Manager , vous rejoindrez une équipe passionnée, garante d'un service exceptionnel où nous pensons que tout est possible et où nous allions plaisir et travail ! Vous êtes intéressé ? Alors pourquoi ne pas dire « Yes I Can ! » Nous sommes à la recherche de collaborateurs passionnés, comme vous ! Responsabilités clés de l'Assistant F&B Manager : ?Assister le F&B manager dans la gestion quotidienne du service F&B, en assurant la vente sur les points de restauration et leur gestion dans le respect des standards et des directives du service, de l'hôtel et de la compagnie Radisson BLU. ?Prendre en charge le bon fonctio
Our Client is looking for a Project Manager -Health Care division for a reputed Client in the GCC region. Applicants must have experience in handling large inventories of high-end health care facilities of International standards. Ideal candidate must have worked as Hotel Manager / GM of reputed hotels with relevant experience in Contract catering segment Applicants must have at least 20 plus years of relevant experience.