How many Call Center Agent jobs are available on CatererGlobal?

There are 0 Call Center Agent jobs available on CatererGlobal right now.

What other similar jobs are there to Call Center Agent jobs?

As well as Call Center Agent jobs, you can find Telephone Operator , Customer Service , Guest Service Agent , amongst many others.

Which industry do Call Center Agent jobs belong to?

Call Center Agent jobs are part of the Customer Service industry.

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Call Center Agent

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PREMIUMNEW

Telephone Operator

Sheraton Abu Dhabi

Abu Dhabi
Recently

Unspecified

Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events. Answers incoming call & Places outgoing calls. Directs call to guest rooms, staff, or departments through the switchboard Receives guest messages and deliver the same to the guest. Logs all wake-up call requests and performs wake-up call services. wake-up call services. Provides information about hotel services to guests. Provides paging services for hotel guests and employees. Knows what action to take when an emergency call is required. To be fully aware of and adhere of health and safety, fire and bomb threat procedures.

Novotel - Ibis - Adagio Premium, Dubai, Al Barsha

PREMIUMNEW

Telephone Operator

Novotel - Ibis - Adagio Premium, Dubai, Al Barsha

United Arab Emirates
Recently

Unspecified

* Receive each guest call in a professional and friendly manner. * Maintain effective communication with all related department to ensure smooth service delivery. * Handle every query in a polite and courteous manner and exceed guest expectations. * Ensure guests are greeted by name upon calling as per Novotel Standards. * Maintain an up to date knowledge of the hotel and local services. * Maintain an awareness of guest profile through the guest profile system. * Complete management's long distance call vouchers and record them on the traffic sheet. * Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. * Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls * Take messages for guests and management as per the required standard

Emirates Palace Mandarin Oriental Abu Dhabi

FEATUREDNEW

Telephone Operator

Emirates Palace Mandarin Oriental Abu Dhabi

Abu Dhabi
Recently

Industry Competitive

* Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Mandarin Oriental standards * Write down messages accurately for our guests and deliver messages in a timely manner * Handle guests' requests for DND (Do Not Disturb) and confidential status * Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests * Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc. * In case of emergency, to handle all communications for the hotel whilst serving as the communication center

NEW

Guest Service Agent

Khamas Hospitality Group

United Arab Emirates
Recently

Unspecified

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties

NEW

Guest Service Agent

Millennium Central Downtown LLC

Dubai
Recently

Unspecified

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times

NEW

Guest Service Agent/Receptionist

Staybridge Suites LLC

Dubai
Recently

Unspecified

This role will give a great opportunity for an experienced Receptionist to be part of the Front Office team of our new Staybridge Suites Dubai LLC. * Welcoming all guests, processes all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.? * Achieve positive outcomes from Guest queries in a timely and efficient manner. * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures. * Demonstrate a high level of customer service at all times. * Maximize room occupancy and use up-selling techniques to promote hotel services and facilities. * Ensure that handling of all financial transactions is as per the hotel policies. * Act in accordance with policies and procedures when working with front of house equipment and property management?systems. * Follow company brand?standards.

NEW

Guest Service Agent

Constance Moofushi Resort

Maldives
Recently

Competitive

The Guest Service Agent is responsible for looking after guests, including organising their in house reservations, arrival, in house stay, requests and departure. * At all times offer graceful, personalised and caring service towards all guests as you are an ambassador of the Constance Moofushi Resort Maldives service philosophy * To embody in all your interactions with guests, passion and enthusiasm for service, focusing all attention on the guests * At all times exhibit good posture and an elegant demeanor, and speak in a polite and attentive manner * Always address the guests with their name, keeping eye contact and smiling At all times take ownership of guests request and do not refer guests elsewhere * At all times adhere to the grooming and etiquette standards of the resort

NEW

Guest Service Agent

Hilton Grand Vacations (HGV)

Las Vegas
Recently

Competitive

Job Description New Hires areEligible to receive up to $2,500in Performance Bonuses HGV now offers Medical, Dental, and 401K Benefits on Day One! Inbound Calls Only. Top performers average $100,000+ per year. Our Elite Sales team is growing to meet the call demand of warm leads. Send people on a dream vacation while reaching your personal income goals in a base plus sales commission environment. In depth training will further grow your abilities to establish rapport, overcome objections and meet your sales goals where you can join the ranks of our highest earners and accelerate your career. Our competitive hourly rate provides YOU with a higher base rate of pay and incentive. Want to get paid your base daily? Daily Pay is now available! We are looking for a self-starter with a deep desire to succeed.

PREMIUMNEW

Guest Service Agent - Front Office

Sheraton Abu Dhabi

Al Ain
Recently

Unspecified

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift.

PREMIUMNEW

Guest Service Agent

Sheraton Grand Hotel Dubai

United Arab Emirates
Recently

Unspecified

To provide our guests with an on brand personalized arrival and departure experience. To ensure guest ledgers are well controlled. To effectively contribute in a high Guest Voice loyalty composite through recognition, friendliness, helpfulness and efficiency. Ensure that services provided are in harmony with our Sheraton core values. Ensure that our guests receive an on brand personalized experience upon arrival, departure and throughout their stay. Acknowledge and recognize Marriott Bonvoy members and deliver the related welcome amenities upon arrival. Ensure implementation of the WELCOME upon Check in and FAREWELL upon check out. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the BSA inspection Live the Sheraton Brand Differentiators (Sheraton Sleep Experience and Sheraton Club).

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