About us At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title. With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden . You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms. Your day to day Looking for Assistant Restaurant Manager with significant restaurant & bar experience in classically European style settings and international background in branded restaurants and hotels. Main job responsibilities: To be able to manage and support the Restaurant operations and achieve business objectives through customer centric approach in all we do. Ability to lead and inspire and assist the team to provide excellent customer service and contribute in building loved and trusted brand. Think forward and Coordinate with Restaurant Manager for everyday operation and maintain f
JOB ROLE To assist the food & beverage director in planning, organizing and supervising all processes of the fine dining outlet & to provide hands-on support to food and beverage associates. Also to ensure the outlet provides quality service that is consistent with the property’s SOP to achieve maximum revenue and profit in line with the budgeted and forecasted projections. JOB RESPONSIBILITIES ·Supervises coordinates and directs the prompt, efficient and courteous service of f ood & Beverages in the fine dining outlet . ·Staffing and scheduling to ensure proper coverage in outlet and wage control. ·Establishes and maintains effective employee relations. ·Conducts under the guidance of food & beverage director such functions as colleagues
JOB ROLE Provide five-star dining & engaging experiences to guests, Supervises Food & Beverage service and assist in service as per outlet and room service standards. Ensures HACCP, Hygiene, EHS standards, are strictly adhered to and meet & exceed the revenue, upselling targets. JOB RESPONSIBILITIES · Takes Food & Beverage orders as per standards and practices · Strictly follows Personal grooming & hygiene standards for self and others. · Makes guests feel welcome in the outlet and participates directs and supervises services to the guest. · Prepare appropriate work plan on daily basis. · Briefs staff before each meal period and assures that all orders are served correctly. · Interact and communicate with guests about their meal
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1. Greets, escorts, seats and farewells the guests. 1.1.2. Takes the orders of the guests and conveys to related production areas. 1.1.3. Handles all service matters to guests in the station. 1.1.4. Organizes table set-ups and move them as and when required. 1.1.5. Interacts with Outlet guests professionally and uses up-selling techniques. 1.1.6. During the set-up of the restaurant, she/he must check the cleaning and the quality of all equipment, glassware, cutlery, chinaware, napkins etc. 1.1.7. After the set-up and before the arrival of the customers, and also during a new set-up within the service time, she/he must check the quality of the set-up and be sure that the restaurant or the table has a nice and warm a
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1. Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. 1.1.2. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) 1.1.3. Register and process check in/out for all VIPs guests efficiently and professionally.Escort VIP gussets to their rooms. 1.1.4. Update guest information into the computer after a complete check in. 1.1.5. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. 1.1.6. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed 1.1.7. Provide friendly sand courteous service to guest and respond pr
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Preparefor daily arrivals in terms of room allocation, amenities and special requestsof Guests. 1.1.2 Registerand process check in for all arrivals. 1.1.3 Updateand check guest information into the computer after a complete check in. 1.1.4 Accountablefor cashiering duties, foreign exchange transactions, night audits tasks andsettlement upon Guests’ departure. 1.1.5 Handleswalk in counter reservation at all times and process call in reservation whenroom reservations section is closed. 1.1.6 Providefriendly smooth courteous service to guest and respond promptly to all requestsand inquiries at all time. 1.1.7 Resolveguests complaints/ requests and liaise with the department concerned to ensureimmediately
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Opens the main door of the hotel and ensures that all guests are greeted on arrival & departure of the hotel and escorting each individual to the right direction. 1.1.2 Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. 1.1.3 Assure that every luggage is covered with a baggage claim tag. 1.1.4 Parking of guests and visitors vehicles in the designated hotel parking area. 1.1.5 Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. 1.1.6 Handle issuance of guest room key cards and ensure effective control for guest security. 1
¨ Ensure all new associates are entered into the payroll system (OASYS) ¨ Ensure all change of status forms are authorized before preparing them for data processing. ¨ Books flights for new associates and annual leave tickets ¨ Handles the administration of employment contracts and coordinates the recruitment both locally and internationally. ¨ Liaises with recruitment agencies. ¨ Oversee associate medical Insurance – adding, cancelling membership, annual renewals, submitting insurance claims and following up ¨ Coordinates and encourage sports and social activities on a regular basis. ¨ Ensure all attendance records are properly completed and approved by the Heads of Department. ¨ Verify utilization benefit such as vacation and airfare are pr
About us At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title. With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden . You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms. Your day to day We are currently looking for attentive CCTV Operations Officer. Under the guidance of Security Manager, responsible for implementing safety and security policies in accordance with InterContinental Hotels Group standards. Maintain a vigil on the closed circuit TV system and inform security officer on patrol duties of any unusual happenings. Conduct foot patrol, report and log any unusual observations and submit to the Security Manager. Conduct car park inspection in 3 major car parks in the Hotel Lobby, Marina and Health Club parking. Ensure checks are conducted on fire panel, fire hose real outlets and fire b
DUTIES & RESPONSIBILITIES: 1.1.1 To direct and guide the spa team in providing efficient, prompt, and personalized service to all guests in a safe and hygiene environment, in order to maximize guest satisfaction and organizational profitability in an atmosphere of teamwork and high employee morale. 1.1.2 Responsible for keeping SPA and surrounding areas in a thoroughly clean, well-maintained condition. 1.1.3 Strictly follow Lost and found procedure. 1.1.4 Exercise and control strategies to break even while looking at ways and means for cost reduction without affecting quality. 1.1.5 Provide regular market research / feed back on competition / updating of pricing and market positioning of the product. 1.1.6 Divise various schemes and packages to contribute to increasing profitability. 1.1.7 Effectively manage recreation department to maintain brand standards and achieve budget and other agreed objectives.
JOB ROLE The Head of Marketing is an integral part of team, who creates and executes property-level communications to our customers. The role promotes on-brand messaging to customers through traditional, digital, and social media channels all intending to enhance the image of the club & hotel. You will be responsible to build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share and building a broader portfolio and brand awareness. As part of the Sales and Marketing Team, this role is fully connected to resources in the UAE region, also gets to do a bit of everything, from balancing traditional and digital marketing and E-Commerce activities to contributing to public relations (PR) activities for the hotel. JOB RESPONSIBILITIES · Executes annual marketing plan to budget, in consultation with the COO, Executive Directors and Operations Leaders. · Partners with Operations teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. · Acts as the liaison between the marketing departme
About the Plate Bakery and Cafe: New opening restaurant in Abu Dhabi where we will be baking home made fresh pastries, serving quality coffee beans, organic breakfasts, salads with starters, and main courses. We are looking for hardworking, consistent, and enthusiastic employees, ready to give their 100% in creating a strong new team and help build the future of the brand. The concept is based on a modern kitchen bakery café, our menu is freshly prepared in the restaurant and includes an international twist of flavors while most importantly maintaining the quality of our work and food. We are looking forward to having a strongly experienced and confident working team, ready to join a new restaurant with a new family and in a friendly neighborhood. Job Requirements: Promote coffee consumption by educating customers Selling coffee and having the right skills to use the different equipment, accessories, and supplies required to brew and grind coffee Preparing and serving a variety of coffee drinks, along with pastries and
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Accurately apply for employment visas and residence visas on the online system. 1.1.2 Ensure accurate and timely submission of the PR cash float. 1.1.3 He/she should coordinate with the government relations officer and the HR officer for the issue/cancellation of employees’ visas. 1.1.4 Scheduling of medicals after the employees date of joining. 1.1.5 Collection of passports from PRO’s of other companies and lifting of labour / immigration bans if required. 1.1.6 Managing the emirates ID issue process for all employees. 1.1.7 Solely responsible for tracking and managing the passport release/receipt procedure for all employees. 1.1.
1.1.1 Maintain complete knowledge of: - Daily house count, arrivals, departures, VIP’s - Scheduled in-house group activities, locations and times - All department policies / service procedures 1.1.2 Answer telephone within 3 rings, using correct salutations and telephone etiquette. 1.1.3 Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. 1.1.4 Communicate reservation /cancellation changes to management as they arise throughout the shift. 1.1.5 Monitor the preparation of own assignments, ensuring compliance to departmental standards. 1.1.6 Ensure that all menu’s, check folders are cleaned and in sufficient quantity. <p style="text-al
1.1.1. To keep up-to-date with the Guest Service results and to improve where it is required. 1.1.2. To send confirmation letters each evening to the guests with details of their requested treatments. 1.1.3. To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel. 1.1.4. To ensure maximum room and therapist occupancy at all times. 1.1.5. To notify the Spa Supervisor& Spa Manager immediately of any guest complaints 1.1.6. To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services. 1.1.7. To remain up to date with local and international trends in the beauty, health and leisure services through internet, magazines and other applicable media. 1.1.8. To actively up sell all the appropriate Spa s
About Al Raha Beach Hotel The Al Raha Beach Hotel is a truly dynamic destination. Just a 40-minute drive from Dubai and 10 minutes away from Abu Dhabi International Airport, in the stunning Al Raha Beach area overlooking the pristine Gulf shoreline, it’s ideally situated for the discerning business or leisure traveller. Abu Dhabi, the UAE Capital, offers a vast array of popular attractions like Sheikh Zayed Grand Mosque, one of the world's most impressive landmarks, Yas Island, for a 360° entertainment experience from Ferrari World Abu Dhabi, Yas Mas Marina Circuit or Yas Waterworld and Warner Bros., the iconic Louvre Abu Dhabi, the first universal museum in the Arab World, and more. Scope of Work: To assist guests and recreation members with the safe use of the poolside facilities ensuring service excellence at all times. Job Responsibilities: 1. Keeps a vigilant eye on all swimming pools to ensure that all rules and regulation are
Scope of Work: To carry out the efficient operation of the Reception/Cashiering function in accordance with hotel standards and company policy. Job Responsibilities: 1. To greet smile and welcome all guests to the hotel. 2.To provide an efficient and friendly check-in and check-out according to company standards. 3.To handle guest requests ensuring that all matters are dealt with efficiently and promptly taking preference over administrative tasks. 4.To inform all relevant departments regarding special guest requests. 5.To ensure that returning guests are welcomed back to the hotel and guest preferences and special requests are communicated to all concerned departments to ensure guest satisfaction. 6.To be fully aware of hotel room rates, availability, promotions, services and facilities. 7.To take reservations for accommodation according to company policy. 8.To be aware of specific daily functions and events as detailed in the forecasts, in order to deal efficiently with guest enquiries. 9.To liaise with the Team Leader-Front Desk and Housekeeping to ensure an efficient supply of guest rooms. 10.To ensure that telephones are answered quickly and efficiently following company standards. 11.To inform guests of the facilities
Ability to multi-task: telephones, computers and guests that are in front of you. Quick thinking, ability to give clear, concise directions (walking, driving and verbal), refer/ recommend activities and services as well as information on the local Baltimore area and all of its many facets. • Provide personal services of the highest level that may include, but not limited, to restaurant reservations, recreation requests, floral orders, shoe shine, etc. They also have the ability to make available maps, literature, and other materials. • Project an approachable and professional image in personal appearance, manner, and demeanor. • Be knowledgeable of all in-house and arriving guests • Assist in taking reservations, tours, and greeting and checking-in guests. • Maintain a work environment of cleanliness and organization. • Assure prompt and positive action on all guest complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up. • Responsible for: providing, maintaining and promoting hospitality at the highest level at all times • Welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
JOB ROLE Responsible for cleaning and servicing public areas and offices according to the hotel standards. JOB RESPONSIBILITIES Ensures that all equipment and materials are used correctly Ensures that all public and back of the house areas, corridors and offices are clean at all times Replenish linen and guest amenities in accordance to the standards Keep guestrooms corridor clean by vacuuming, damp wiping the skirting boards and removing dirty marks on the walls To carry out spring clean of specified area To shampoo carpets and furnishings (Floor scrubbing) as request Responsible for the cleanliness, prevent breakage and loss of any equipment To be familiar with the process for the breakage and loss of any equipment Report all maintenance issues to the Supervisor <div style="text-align:justi
JOB ROLE Busboy/girl is responsible to set and clear tables/trolleys, stock all service stations and assist waiters/waitresses with table service to ensure total guest satisfaction as per AFOCH SOP. JOB RESPONSIBILITIES Greets guests after they are seated and assist waiters/waitresses to serve guests. Promptly and consistently reset all service ware as prescribed. Maintains the cleanliness and sanitation of the dining area, including all tables and chairs. Take all reasonable measures not to handle food or food contact surfaces in any way that is likely to compromise the safety and suitability of the food Restocks the dining room and side stations with tableware, flatware, utensils, condiments and linen. Always maintain adequate supplies in the side station when the restaurant is opened. Prepares/refills and pours beverages (where applicable). Quickly clear dirty table settings and prepare a table for resetting. Assists in setting up delivery trolleys and does prompt clearance of trolleys from the floors (where applicable). Resets tables with fresh linens and set the table according to the meal period. Picks up food from the kitchen and brings to the side station for service (where applicable). During peak periods assists waiters/waitresses by serving food and beverages to the gue