We are looking for a reliable Quality Assurance Administrator to ensure that all our internal procedures & policies are met before our clients arrive at our resort. You will be responsible for inspecting outlets and departments and identifying mistakes or non-conformity issues. To be successful in this role you must be well-versed in quality Control and adhere to strict standards of audits. Devise procedures to inspect and report quality issues. Monitor all operations that affect quality. Supervise and guide our staff on quality control. Assure the reliability and consistency of production by checking processes and final output. Appraise customers’ requirements and make sure they are satisfied. Report all malfunctions to production executives to ensure immediate action. Facilitate proactive solutions by collecting and analyzing quality data. Review current standards and policies Keep records of quality reports, statistical reviews and relevant documentation. Ensure all legal standards are met. Communicate with external government officers during on-site inspections.
Job Description: Provides administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations. Exhibits polite and professional communication via phone, e-mail, and mail. Supports team by performing tasks related to organization and strong communication. Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities. Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques. Provides information by answering questions and requests. Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies. Contributes to team effort by accomplishing related results as needed. Administrat
JOB ROLE Assist to support all administrative processes within the catering facility. Ensure internal & external effective communication in compliance with set standards in quality, productivity, hygiene & guest satisfaction. Promote positive team spirit & assist in efficient & smooth operation. JOB RESPONSIBILITIES Assist to compile & disseminate all reports relating to man power resources, including but not limited to vacation planning, daily hours reporting & attendance Assist to ensure reports generated by the SAP system are disseminated to correct section in a timely manner Maintain accurate records for all reporting relating but not limited to productivity, training, SOP’s, wastage, quality evaluation & hygiene Assist to ensure accuracy of all ordering through the SAP system & manual requisition Liaise with relevant departments to ensure effective communication & support coordination across all catering facility sections <div style="
Night Clerk’s responsibility is to man the reception of the Bear Grylls Explorers Camp overnight while guests are on site. Also to answer guest enquiries and attend to their needs, report any unplanned issues to the camp manager. Specific duties and responsibilities includes but not limited to: Assist guests during their stay at camp. Help clients enjoy a safe and friendly environment. Complete fault reports and incident forms when necessary. Become familiar with, and work in accordance to, the company’s policies and procedures. Administer first aid when required and ensure proper records are kept of all incidents and treatment given. Serve customers in a polite, respectful manner. Restock consumable items and complete stock checks. Carry out safety inspections and ensure the safety and wellbeing of all clients. Maintain the cleanliness of company properties and vehicles. Be a role model to all other staff members. Be aware of all emergency procedures. Be polite and professional at all times upholding the reputation of the company.
Sofitel Dubai Wafi scheduled to open in the fourth quarter of 2020, will be Sofitel’s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai Wafi will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Airport Concierge and help us to make Sofitel Dubai Wafi a truly welcoming destination! The Position To provide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests.
DUTIES/ RESPONSIBILITIES · Represent the outlet with a genuine smile and greetings at the reception. · Display friendly and pleasant attitude towards guests and colleagues. · To set up the host/hostess stand, review the reservation book and make recommendations as to the setup of the room. · To open the restaurant for business at the prescribed time each shift. · To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set. · To pick up the daily menus and insert them properly in their covers. · To inspect every menu and list to ensure their immaculate condition and appearance. · To de
Job Summary Directs, Manages and organises the all activities of the restaurant to maintain high standards of food and beverage quality, service and marketing which maximises profits through outstanding customer service. Be accountable for the inventory, organisation and on-going training of the entire service staff. The Restaurant Manager is responsible and accountable for (but not limited to) the following: Functional and Technical: Lead and implement all necessary tasks to service F&B according to the Standard Operating Policies and Procedures (SOPP). Execute new updates and make amendments to the SOPP when needed; Plan, direct, assign and delegate responsibility and authority for all functions of operation which meets the daily needs; Evaluate and develop processes to maintain and improve performance and productivity; Effectively manage the restaurant with an ownership mentality within the policies and guidelines of the compan
JOB ROLE Recruitment Specialist responsibilities include connecting with potential candidates online and offline, screening applications and supporting recruitment manager & departmental hiring managers whilst maintaining extremely positive candidate experience. In addition to this , responsible for developing appropriate talent acquisition strategies ensuring the right candidates are recruited in a timely manner to meet & exceed business demands. JOB RESPONSIBILITIES · Build and report on quarterly and annual hiring plans · Create and publish job ads in various portals · Network with potential hires through professional groups on social media and during events · Collaborate with hiring managers to set qualification criteria for future employees · Screen resumes and job applications · Conduct initial phone screens to create shortlists of qualified ca
Ensure team members adhere to all Health and Safety and Hygiene Regulations Carry out any other reasonable task set by the Hotel's Management Operative management of our stewarding, the staff restaurant and the coffee kitchen Responsible for the cleanliness and compliance with the hygiene standards in the rear area of ??the hotel as well as for the cleanliness of the dishes and kitchen utensils Responsible for purchasing and management of the operating consumables of the F&B department Responsible for the proper handling of the poison storage Support the executive chef in the implementation of the HACCP concept Responsible for the implementation of training and further development of the team Run the Back of House Department efficiently and to consistent high standards Manage, train and develop the stewarding team Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed Ensure the flow and supply of operating equipment's meets bar, banqueting and restaurant requirements Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
Company Description: Shape Restaurant/Catering:- Its a International Healthy cuisine as we prepare 100% natural food with counted calories and our main aspect of service is each customer is super important to us as we are focused on organic marketing of great services and product , Shape is 5 years old as central branch and new branches will be launched this coming year and environment as family members of shape with making sure all are having their rights, and we are looking for educated Dine in Supervisor with experience in United Arab Emirates. Company Description: Job Description: To ensure that all outlet reports, schedules, standard recipes, menus, food presentation photographs and correspondence are completed in liaison with the Chef in charge to an accurate and punctual manner. To develop menus and "specials" which meet the needs of the target market and are in line with the operating concept for the restaurant. To develop menus and set standard recipes (as per SOPs) which allow the restaurants to run at an acceptable food cost, the
SOFITEL DUBAI WAfi Sofitel Dubai Wafi scheduled to open in the fourth quarter of 2020, will be Sofitel's largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French "Joie de Vivre". Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai Wafi will infuse the brand's essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist - Airport Concierge and help us to make Sofitel Dubai Wafi a truly welcoming destination! The Position To provide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests. KEY ROLES & RESPONSIBILITIES Provide a warm
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Revenue Manager you are responsible to maximize revenue through room reservation by setting proactive selling strategies and action plans in order to achieve the budgeted revenue thereby maintaining a healthy business and your role will include key responsibilities such as: • Design and implement a continuous pro-active, selling strategy and action plan, which will drive the optimization of hotel profits • Have the foresight to capture any unexpected opportunities and implement recovery plans to counter act threats to business • Oversee the maximization of revenues through the combined efforts of the Reservations, Sales & MICE Sales Departments. • Director of Sales & Marketing in the preparation of month end report • Prepare necessary data required for revenue budgets and assist management team in preparing yearly budgets • Ensure Rotana strategies and structure are met at all times Education, Qualifications & Experiences You should ideally have a degree in the hospitality field with previous experience in a similar role for minimum two years within the Reservations / Revenue Department of a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiation skills ar
SCOPE The Pool Cleaner is responsible to maintain the smooth operation as well as the daily and monthly maintenance of Pool as per the job routine. DUTIES/ RESPONSIBILITIES · Maintain clean water conditions in all maintained pools and water features · Competent with managing water quality and water chemistry to public facility standards · Perform required water test as required by municipality regulations · Perform preventative maintenance on all pool areas · Perform maintenance in common water filtration systems and circulation equipment, i.e., pumps, blower’s plant rooms ·
Our Client is looking for a Chef De Cuisine who has got experience in 5 Star environment with specialized in handling VIP Functions A large and busy multinational kitchen department, working closely with the Catering Service team for the production and delivery of catering from State Banquets, buffets and plated events Busy operation, producing 5-star standards and maintaining a strict HACCP based production operation. Applicants must have at least 3 to 5 years’ experience as CDC
Duties includes but not limited to: To manage 6-8 bedrooms property, currently with 6 maids and 4 drivers. With managerial or supervisory experience, who is hands on and can work alongside the team members. From similar Household or hotel background. English Language is essential and Arabic is advantageous Females candidates only. No preference on nationality. 6 working days per week. All meals provided. Location is Dubai. (Nad Al Sheba)
Kitchen Porter - Middle East – Private Estate Luxury Recruitment Specialists Worldwide Private Household & Estate Staff / Superyacht Crew Luxury Hotel & Resort Staff / Family Office Careers / Global Concierge Service As leading global luxury recruitment specialists, Earth & Sea Elite (E&S) who are based in Palma de Mallorca, Spain, with representatives in UK, France, USA, UAE & Kingdom of Saudi Arabia, are at the forefront of the elite private recruitment industry. We provide executive candidates for Estate & Private Households, Luxury Hotels & Resorts and Family Offices worldwide. In addition to this, we also provide Project Managers and highly qualified Superyacht Crew to existing superyachts and new builds. E & S are also proud to offer additional, ongoing, personalised staff training and support when required. Experience Our Vision And Explore A Bespoke Luxury Recruitment Experience. A great opportunity to experience another culture, gain valuable experience and be part of a large multi cultural team. We are looking for candidates who are reliable and trustworthy,who are dedicated to their role, forward thinking and have a real desire to i
Marsa Malaz Kempinski, The Pearl - Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar.Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms - including 69 suites, two Presidential suites and two Royal suites. Chief Steward The overall scope of the job includes managing all activities of kitchen, storeroom, and non-cooking kitchen workers as well as purchases, kitchen supplies, and equipment. Responsibility alo inlcude inspection of kitchens, workrooms, storerooms and equipment for cleanliness and order. Key Responsibilities: All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP. Produce reports and analysis of the stewarding section and present report in the monthly performance meeting. Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. Conduct monthly inventory of operating supplies and equipment together with the stewarding department. Identify errors and correct them as required during set-up, service and breakdown of operations. Monitor operating supplies,
Introduction Location: Warsaw Department: FB Position: Waiter/ Waitress Job Summary The purpose of the position is to interact with our guests and ensure that they have a positive dining experience. Restaurant servers are responsible for positive guest interactions, while providing service in a friendly and efficient manner. Servers are expected to be attentive to our guests spoken and unspoken needs and make them feel welcomed. Qualifications Education: Any combination of experience that provides the required knowledge, skills and abilities to effectively fulfill the duties of this job description. Experience: Two years of experience in similar operation. Computer Skill & Other Technical Skills: Ability to utilize computer software and hardware as required. Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Resort Radios, etc). Communication: Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred. Licenses or Certifications: n/a Other: Must be customer-service oriented and have excellent
JOB ROLE To ensure that high standard of cleanliness, hygiene, health and safety are implemented as per AFOCH standards and to provide quality service to our guest. JOB RESPONSIBILITIES Ensure that kitchen and all surfaces are always kept clean and sanitized Handles cleaning chemicals and materials safely and store them securely in assigned places Ensure all cleaning equipment’s are in good condition. Report any non-working equipment’s or damaged equipment’s Ensure safety of self and others by following good practices of Hygiene, Health and Safety Operating the dishwashing machines and other cleaning equipment safely and correctly as per the prescribed SOP’s. REQUIREMENTS Minimum 2 years’ experience in 5 Star Hotels in a similar role Familiarity in operating dishwashing machine
Set in the heart of Jaddaf Waterfront, less than 15 minutes away from Dubai International Airport and 8 minutes away from Burj Khalifa and Downtown Dubai, Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek. On arrival one is welcomed by the striking ‘Pietra di Fiume’ design of the iconic Medusa and Greek décor. A walk through the 5-star hotel’s public spaces reveals several exclusive designs and fabrics from the House of Versace, while the lagoon pools and reflection ponds complement the serenity of the lush gardens that surround the hotel – a true luxury retreat for leisure travellers. Every single piece of furniture and fabric that adorns the hotel’s 215 hotel rooms and suites, and 169 residences, is designed and tailor-made by the House of Versace exclusively for the Palazzo Versace Hotel in Dubai. Each of the hotel’s 8 restaurants and bars is designed to have an al fresco terrace to reflect the heritage of Palazzos, where the internal court was the informal space to meet, dine and enjoy the weather. The three outdoor pools are decorated with mosaic tiles and surrounded by palm trees and flowers. The beautifully landscaped gardens and unobstructed views of the Dubai Creek and skyline, make this luxury hotel an ideal venue for weddings and social events in Dubai. SCOPE The Food