We are looking for dynamic candidate with extensive experience and good communication skills. QUALIFICATION/EXPERIENCE: - Any combination of education and experience that provides the required knowledge, skills and abilities - Minimum of 1 year previous food and beverage experience in the same capacity involving food safety and hygiene ( Basic HACCP Implementation and Management ); must have intermediate knowledge of food and beverage preparation in relation to safe practices - Ability to communicate effectively in English and deal with people to get things done - Self-motivated and results-oriented
An Outlet Manager is responsible for the profitability and performance of a food service outlet. Duties includes : 1-Overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations. 2- Guide employees to find new ways to generate revenue and enhance the customer experience. 3- Participating in recruiting, training and motivating staff 4- Maintaining high standards of quality, hygiene, health and safety in the dining area. 5- Conduct staff performance assessment process 6-Contribute to innovation process within own scope of work in the business unit 7- Plan and assign daily workloads to outlet associates. 8-Develop and enforce established policies and procedures. 9-Establish operational strategies to meet quality and customer service standards. 10- Work close with Brand Marketing executives to develop marketing strategies to improve sales and profitability. 11- Maintain the outlet facility clean and safe. <span style=
JOB SUMMARY : The Communication Host is responsible for the efficient handling of all telephone communications in a friendly and professional manner. DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. 1. General · At all times offer graceful, personalized and caring service towards all the guests as you are an ambassador of Emerald service philosophy · To embody in all your interactions with guests passion and enthusiasm for service, focusing all attention to the guests · At all times exhibit good posture and an elegant demeanor, and speak in a polite and attentive manner <p style="text-align:justi
Front Desk Agent We are currently looking for young female, dynamic, self motivated Front Office professionals who want to move their careers forward. As a Female Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems,
Belgravian Brasserie will be located in the luxurious Al Matal Complex on the coastal side of Al Khobar. We are an iconic beach front, All Day Dining destination that embodies sophistication, while reminiscing the traditional French/London Art Deco Brasseries. Harmonising the old with the new through our artwork and creating our own unique design. We will provide a culinary experience around contemporary Southern French food with a distinctive modern flair, showcasing the finest meats and seafood with a specialist onsite bakery and meat atelier. We strive for excellence putting quality at the heart of everything we do. It is an exciting opportunity to be part of an exceptional team at an exceptional time with the opening happening in Q2 2021. If you have the passion, drive and ambition for the hospitality industry that sets you apart from your peers, if you can deliver fabulous experiences and quality in a friendly, genuine and professional manner then join us. Hostess/Receptionist The role: - Deliver exceptional service and engage the guests with a captivating and genuine personality - Manage the bookings in an efficient way, to allocate tables equally over all sections of the Restaur
Key Accountabilities All restaurant managers report to the Operations Manager who coordinates the day to day operations and strategy of the 5 restaurants under HDC umbrella through regular site visits, effective communication and implementation of policies and procedures – often written and developed by the Operations Manager him / herself. The Operations Manager will spend 70% on the field within the store and 30% back office. The Operations Manager will determine the respective brand strategy and tactics under advisement from the General Manager but will generally create strategy plans in the following: People, training, health and hygiene, recruitment, menu development, cost of sale, marketing and service initiatives. The Operations Manager will hold regular meetings with the restaurant operations team and communicate HDC policies, standards and systems including new initiatives. Accountability Conducts performance reviews of all key personal, rewards, promotes and disciplines accordingly within company policy Terminates poor performing employees in consultati
Gili Lankanfushi is a private coral island in the pristine blue waters of North Male Atoll. This Eco-Luxury resort, surrounded by the gifts of nature, is a preferred employer of unique, talented and passionate individuals seeking a rewarding career in a top level luxury hospitality environment. We invite candidates with the same passion for excellence to provide memorable experiences to our guests, while striving to reduce our environmental impact and preserve our surroundings. Revenue Manager This is an opportunity for an energetic and enthusiast Revenue Manager who has a passionate and creative approach to maintaining consistently high standards of Reservation and Revenue matters.You will be responsible in managing the department to run the smooth operation of the Reservations and support the Sales team. Essential Requirements · Minimum of 2 years experience in a similar role in a luxury resort ·
Ensure guest expectations are exceeded for all guests staying at the hotel. Work location: Hideaway Beach Resort & Spa - https://www.hideawaybeachmaldives.com/ Key Responsibilities: Works with supervisees to put processes in place Measures results (challenges, successes, etc.) and communicates on a weekly basis to RM Oversee and implement Front Office initiatives and ideas Review the arrivals during the morning meeting and highlighting VIP arrivals/high paying guests/elite guests, etc. VIP inspections of the VIP rooms and ensuring amenities are pre-set. Reviewing room blocking for the day and ensuring allocations are anticipatory. Identify potential upgrades and follow up with GRO Look for new/innovative ways to provide anticipatory service Coordinate among all departments for seamless execution of service Coordinate correspondence with guests pre and post stay Assist Reservations and Front Office team to identify guests and achieve a seamless arrival experience for return guests. Communicate successes to the Hotel in an effort to keep intensity and focus high Glitch follow up and resolution to guest satisfaction. Supervises the activities of the service
Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination resort, and we currently have an opportunity for an experienced Guest Services Attendant to join our amazing team at Atlantis, Dubai! At Atlantis, Dubai, we strive to create a destination experience that is not only unforgettable throughout each customer’s stay, but truly memorable for a lifetime. Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? Do you enjoy working outdoors? If your answer is yes, then Atlantis, Dubai is looking for someone like you! As Guest Service Attendant, you will ensure all guests needs are met and that they are assisted in a warm and personalized manner. You will be responsible for the set up and maintenance related to beach, Aquaventure, Towel Cabanas, Guest Buggies and Guest Cabanas. You will keep a high energy and positive environment while working with a great team. Moreover, you will need to have a full knowledge of special promotions, events, and resort activities at different times. An ideal candidate will have a strong work ethics and desire to continuously learn and develop at our resort. Previous Hospitality experience and knowledge of Galaxy/ Micros is a must. At
Aseel Holding is a brand new, bespoke hospitality company based in Riyadh, Saudi Arabia. Our focus is on creating, developing and implementing unique Food & Beverage concepts within Saudi Arabia and the GCC region. We are a small family of hospitality experts whos’ only goal is to bring a new level of sophistication to the regional Food & Beverage scene and we are looking for like minded people to join us! Currently, we are developing three concepts which will be rolled out within the next six months, ranging from fine dining to casual dining. All three concepts are being designed and executed at the highest levels with internationally renowned designers and will be unique amongst the dining scene in Riyadh. The culinary vision as well as the service style are all under the direction of hospitality leaders who come from a diverse background at the highest level of the industry. We are currently looking for the below positions to join our family: Managers (Outlet and Assistant Outlet) Head Chef Chef De Partie Demi Chef De Partie Commis Chef Senior Waiters Head Waiters Baristas Barmen Commis Waiters Stewards If you do not see a role that you are suited to posted here, please feel free to share your CV as we are always looking for amazing talent to work with us in various fields from Marketing/PR to General Maintenance.
Job Description We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees. As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as: Initiate and process employment requisitions, develop and edit departmental job descriptions, vacancy announcements and position advertisements in consultation with the Director of Human Resources / Human Resources Manager Develop and maintain confidential departmental employee files, documents and databases Coordinate employee recruitment process, as appropriate, ensuring search documentation is accurate, consistent and complete Coordinate departmental employee relation functions in consultation with the Director of Human Resources / Human Resources Manager, monitor employee performance appraisal completions and track annual and sick le
JOB TITLE:ASSISTANT HUMAN RESOURCES MANAGER DEPARTMENT:HUMAN RESOURCES REPORTS TO: Human Resources Manager SUPERVISES: HR & Training Coordinator, HR Administrator, HR Assistant, Tuck shop Custodian, Team Accommodation Hosts, Imam JOB SUMMARY: The Assistant Human Resources Manager holds a position of strategic importance within the organisation. He/She supports the Human Resources Manager in maintaining the efficiency & effectiveness of the Human Resources operational function. He/She represents the hotel on various Human Resources forums & instances, Ministry of Employment and Industrial Relations, Courts of Justice, Trade Unions etc. DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include, but not limited to the following areas and activities.At management discretion, direction may be given for tasks outside the scope of work. <span style="
An exciting opportunity has arisen for a Front Office Receptionist to join our Rixos The Palm Hotel & Suites. Key requirements for this role: Pleasant and professional personality Attentiveness and patience with guests Excellent presentation skills Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment Active listening and strong communication skills Flexibility to work in shifts Education : High school diploma; Hotel Management education is a plus Experience: Must have at least one-year work experience as a Receptionist in branded 4* and 5* hotels Knowledge of PMS Opera Languages : Knowledge of Russian, French, German languages is an advantage
SUMMARY The Director of Sales and Marketing under the business supervision of the General manager and within the limits of established Corporate/Sales policies and procedures, oversees and directs all aspects of the Sales and Marketing activities. His/her responsibilities include overseeing the planning and development of promotional strategies and marketing plans; oversees and assists with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan. KEY RESPONSIBILITIES · Produces the Annual Sales plan, marketing budgets and forecasts · Works closing with the head of Revenue to produce action plan related to the revenue plan to ensure revenue plan objectives are achieved · Provides a professional, advisor support service to the General Manager ·
MEDIA ONE IS AN INSPIRING DESTINATION WITH A WHOLE LOT OF PERSONALITY! One of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our award winning team! We are looking for vibrant & fun Hostess to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other. This person in their role will be required to: · Greet the guests and present them with the menu · Answer the phone, using a personalized greeting and c ommunicate with the guest. Assist them with their queries · Take bookings for the restaurant/ bar · Take the food and beverage orders from the guest, whilst taking all selling opportunities ·
data-careersite-propertyid="description"> No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances. Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door. We're growing, with more than 400 locations across 28 states, and Canada. So we're always looking for people who demonstrate what we call the 4G's: Grit, Growth, Generosity, and Gratitude. You'll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness®. Come be part of it. Summary As a MOD Pizza Squad member, you directly contribute to the success of the MOD community by presenting the MOD Pizza experience to all individuals who choose to visit our stores. At MOD, we are protectors of providing people with Super-Fast service, a memorable experience, outstanding Pizzas and Salads, and a cool environment. Key Responsibilities We Engage & Inspire We have GRIT, GENEROSITY, GRATITUDE & GROWTH Connect with your GM and your fellow squad! Be Passionate about the vision and be instilled with confide
To be fully conversant with all hotel facilities and services. To process check-in and check-out according to the hotel policies and procedures. To complete the guest’s registration form and ensure all details are accurately captured. To handle all reservations enquiries on phone, emails, etc. courteously and promptly To act on flags and special requests. To maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day. To follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices. To prepare all records connected with pre-registration for VIP, extended stays and r
PURPOSE Under the guidance and supervision of the Director of Events or any assigned Manager, the Events Executive handles all aspects of negotiation and coordination process of catering events. He/she executes and supports all catering sales-related activities as well as maximizing revenue opportunities in his/her specific area of responsibility, thereby contributing to the overall catering revenue. Prospect and sell individual accounts on behalf of the hotel in accordance with the objectives established in the Marketing Plan. Ensure that quotas are met and sales activities and bookings are focused to yield maximum revenue per available room. SCOPE As Events Executive, you will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Events Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business.
JOB TITLE Head of Leisure / Events Sales, Five Star Hotel, Cayman Islands JOB LOCATION Cayman Islands SALARY ON OFFER Base up to $100,000 per annum (Tax Free) WHAT'S NEEDED A proven Head of Leisure / Events Sales to manage the sales operation for this destination lifestyle hotel property. EMPLOYER INFORMATION Luxury Hotel property WHAT THE JOB ENTAILS Managing the day-to-day Sales operations Needs strong connections in the leisure and events sector, Ensuring the development of BD for the hotel operation Requires a contacts list , client book for the USA and Europe Will require Fam trips and attending trade shows CANDIDATE REQUIREMENTS Extensive experience in sales specialising in leisure, and events Extensive experience and contacts in the USA and Europe E
PURPOSE OF POSITION To p rovide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests. KEY ROLES & RESPONSIBILITIES Provide a warm and friendly welcome, leading guests and seating them at their table Take telephone bookings and maintain a clear and organized reservations book Assist in the set-up of tables and displays Maintain and update guest database To ensure full knowledge and understanding of LQA and Hotel Standards and to implement them in all interactions Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor/Assistant Manager/Manager To undertake service training lead by the outlet DT/ Supervisor/Assistant Manager/Manager to ensure full capability in understanding and executing service standards To make/maintain all food/beverage labels for daily rotations of the buffet and working closely with the culinary team to update changes, including last minute requests, for the buffet To ensure that all reports related to the outlet are well maintained and completed as per schedule and in a timely manner To support the service team during times of need/crunch in service in the following areas, but not limited to: section holding, coffee station, back area and mis en place etc. Maintain cleanli