FEATUREDNEWAssistant Social Media and E-Commerce ManagerEmirates Palace Mandarin Oriental Abu DhabiAbu DhabiRecentlyIndustry Competitive* With the guidance of the Social Media & E-Commerce Manager or Director of Marketing Communications, design and implement the hotels social media and e-commerce strategy with KPIs * Proactively plan creative, compelling and targeted social media and e-commerce activity and campaigns under the supervision of the Social Media & E-Commerce Manager * Stay informed of upcoming trends and developments within the field of social media and e-commerce * Research and develop new ways to leverage social content to improve performances * Setting KPIs and using analytics (including Google Analytics, email marketing tracking etc) to regularly measure, evaluate and optimize all digital communications activity * Conduct competitive analysis studies on digital marketing trends and competitors reviewmore
PREMIUMNEWFront Office SupervisorEastern Mangroves Hotel & Spa Abu Dhabi by AnantaraAbu DhabiRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. * To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.more
NEWReceptionistCristal Abu DhabiAbu DhabiYesterdayUnspecifiedDegree in hospitality with previous experiences in the Front Office Department within a hotel. Computer literate and previous experiences with Opera are an advantage. To be one of the first points of contact for a guest and therefore to be able to offer them the services they need in a quick and efficient friendly manner. Mainly looking after the bedrooms division but also to act as an ambassador of the hotel with a wealth of knowledge to share. Ensures incoming guests are given the highest possible personal service. Maintains effective communication with all related departments to ensure smooth service delivery. Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. Greets guests on their arrival ensuring they feel expected and welcome. Ensures the guest receives the accommodation he/she is expecting.more
NEWAssistant Manager-Front OfficeAndaz Dubai the PalmUnited Arab EmiratesRecentlyUnspecifiedExpress your Andaz and join us in Dubais first Andaz branded hotel sitting on the trunk of the iconic Palm Jumeirah delivering the citys coolest in culture. The five-star boutique lifestyle hotel and designer residences blends spectacular local design, five distinct dining venues bursting with local flavours and distinct programming allowing guests to immerse themselves in the destination. You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.more
FEATUREDNEWDocument Controller- European OnlyBulldozer GroupUnited Arab EmiratesRecentlyUnspecifiedJob Purpose Duties and Responsibilities 1. Ability to track and monitor incoming and outgoing mails 2. Uploading of documentation to Portals, (Emaar, DHAM, DIFC,MAF) 3. Issuing letters and documentation under transmittals. 4. Record keeping for multiple projects. Skills and Specifications Excellent Command in English oral and written Attention to details, speed and accuracy Construction or Fitout experience Working attitude 5. Interpersonal skills 6. Basic computer skills (Word, Excel, Outlook) Educations and \Qualifications 5 years of experience in UAE in Fit-out High end restaurant operations High Computer literacy. Critical thinker and problem-solving skills. Team player.more
PREMIUMNEWReceptionistRixos Saadiyat Island HotelUnited Arab EmiratesRecentlyUnspecifiedFront Office Receptionist An exciting opportunity has arisen for a Front Office Receptionist tojoin Rixos Premium Saadiyat Island. Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. Register and process check in for all arrivals. Handle guest checkouts efficiently and professionally. Update guest information into the computer after a complete check-in. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. Handles walk-in counter reservations at all times and process call in reservations when the room reservations sectionis closed.more
NEWFront-Office AgentSofitel Dubai The ObeliskUnited Arab EmiratesRecentlyUnspecifiedCompany Description We are far more than a worldwide leader. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion Sofitel Dubai the Obelisk is Sofitels largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French Joie de Vivre. Guests have the option to unwind at the Sofitel Spa with LOccitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center.more
NEWRole in Front Office, Emaar HospitalityEmaar Hospitality Group LLCUnited Arab EmiratesRecentlyUnspecifiedEmaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out. * Genuine service personality, * Good communication skills and genuine guest service personality, * Proficiency and fluency in Mandarin.more
FEATUREDNEWFront Office AssociateTryp by Wyndham DubaiUnited Arab EmiratesRecentlyUnspecifiedReceptionist is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk. Promptly reports emergencies, accidents, injuries, missing items, damage, engineering items and safety hazards to the management. Reports any deviations from policies, procedures, brand standards and regulations to the management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. * Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.more
NEWFront Office ReceptionistHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedJob Title: Front Office Receptionist Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.more
PREMIUMNEWFront Desk Agent- Russian SpeakerThe Marriott Hotel and Resort Palm JumeirahUnited Arab EmiratesRecently$0 per annum As per the MarketWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levelsmore
NEWSenior Role in Front Office, Emaar HospitalityEmaar Hospitality Group LLCUnited Arab EmiratesRecentlyUnspecifiedEmaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences.more
NEWReceptionist -Goverment Office Sharjah -4 days weekBin Eid Executive SearchUnited Arab EmiratesRecentlyUnspecified AED 5000 PM Gross PackageOur Client is looking for a smart and organized receptionist to join the vibrant Organisation.. The ideal candidate should have excellent communication and interpersonal skills, and the ability to multitask in a fast-paced environment.more
NEWGuest Experience Expert- Front Desk AgentThe Ritz-Carlton, Dubai International Financial CentreUnited Arab EmiratesRecentlyUnspecified1. Entry Level 2. Perform all check-in and check-out tasks 3. 4. Inform customers about payment methods and verify their credit card data 5. Register guests collecting necessary information (like contact details and exact dates of their stay) 6. Welcome guests upon their arrival and assign rooms 7. Provide information about our hotel, available rooms, rates and amenities 8. Respond to clients complaints in a timely and professional manner 9. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs 10. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests 11. Upsell additional facilities and services, when appropriate 12. Maintain updated records of bookings and paymentsmore
NEWFront Office AssociateThe First Group - HospitalityUnited Arab EmiratesRecentlyUnspecifiedJoining a dynamic, vibrant and customer focused team, Front Office Agent will display a positive can do attitude and will be responsible for delivering an exceptional customer service experience to all our guests. * Greet and welcome all guests approaching the Front Desk in accordance with TRYP by Wyndham standards. * Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. * Review Front Office logs, Trace File and Credit Limit daily. * Handle cashiering duties. * Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. * Coordinate with Front Office Supervisor in performing daily task or during the shift. * Have knowledge of emergency procedures and assist as needed. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.more
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