TASKS, DUTIES AND RESPONSIBILITIES PROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTS · Is available to register, process, and greet customers promptly · Checks the daily arrival list · Welcomes customers to the hotel · Responds to customer requests for information about the hotel and its surroundings · Arranges for special services requested by the customer · Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift · Arranges fulfilment of customer services by working with Bell staff, Housekeeping, Reservations and Room Service ·
You like... to manage accounts receivable and accounts payable and to reconcile accounts and maintain master data with a document management system to take responsibility for the accounting for selected destinations of 17 locations of Vienna House in Germany to support the accounting management in the monthly and yearly financial statements and to prepare monthly and yearly financial statements on your own You can expect: space to be yourself in order to share your talent and show initiative various trainings and the Vienna House Academy for your development and career valuable benefits and discounts for employees of which you can profit The difference you make: a succcessfull completed commercial education (IFRS,HAK, HAS, accountant examination) and several years of professional experience in a comparable accounting position Excellent numerical understanding and precise operation Knowledge and practical experience withFilosof II is adavantgeous
An exciting vacancy exists for a Chief Financial Officer located in Príncipe, for a large multinational company on an isolated island with regular working periods in São Tomé. Key Requirements for the role Ability to effectively communicate in Portuguese and English (written and spoken). Chartered Public Accounting Degree or Internationally accredited equivalent. Extensive experience in the luxury hospitality industry Reporting Directly to the CEO. 5 Years of previous experience in overseeing the financial operations of a Luxury Hospitality Company, or similar. Sound working knowledge and experience working with International Tax and Foreign Exchange regulations, specifically Tax regulations applicable to the Portuguese mainland. Proficient in Internationally recognised standards of accounting, specific to the Portuguese mainland. Highly proficien
Job Description Maintain receipts, records, and withdrawals of the stockroom Receive, unload, and shelve supplies Perform other stock-related duties, including returning, packing, pricing, and labeling supplies Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping Rotate stock and coordinate the disposal of surpluses Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control Coordinate the handling of freight, the movement of equipment, and necessary minor repairs Skills Knowledge of proper bookkeeping and inventory management Familiarity with standard concepts and best practices in a stockroom or warehouse environment Analytical mind with ability to make accurate mathematical computations Excellent written and verbal communication skills Competencies in data entry, analysis, and management Keen attention to detail and ability to effectively manage time Ability to safely and legally operate a forklift Skills to operate common office equipment Minimum of a high school diploma or equivale
Shangri-La Hotel, Dubai The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches. The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. As Cost Control Supervisor, we rely on you to: Assist the Cost Controller and Purchasing in the following function such as receiving, store management, records management and inventory, Ensure that an organized, up to date system is maintained for all pertinent cost control records, Ensure that proper costing and recording of dat
Assist in managing revenues received and dispersed including accounts receivable, accounts payable, payroll, audit, General Ledger reporting. Cash handling functions for the hotel and reconcile all cash dropped at the front desk. Assist with analysing financial statements on a monthly basis and report any variances to the concerned department heads. Assist with financial and tax audits. Assist with preparing tax returns and corporate reporting requirements. Assist the financial Controller with systems administration, G/L account reconciliation, budget preparations, inventories, monthly closings and full P & L responsibility. Assist financial Controller with completing the year-end audit process. Review and approve all reconciliation and audit work papers. Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollected accounts. Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Reviewing all ledger details guest ledger, city ledger and deposit ledgers to validate proper payment and revenue posting. If any imbalance or difference found on the ledger then co-ordinate with the PMS team to resolving the same. Review the postings, payments, revenue and guest balance reports on a daily basis.
YOUR ROLE Under the guidance and supervision of the Head of Division and within the limits of established Mandarin Oriental Hotels Group policies and procedures, the Assistant Financial Controller will ensure magnificent books & records as well as compliance with relevantlaws and regulations. YOUR DUTIES Assists and provides financial guidance in the formulation &implementation of Strategic Plan, Budget and KPO´s Assists in implementing and reviewing financial controls and policies Assists in the analysis of financial and management reports Assists in the evaluation of existing internal control measures that apply to accounting procedures and computer systems Employs adequate internal control procedures Assists in the management of internal and external audits when they occur Provides administrative support to management Assists in maintaining accurate and timely financial and operating information and ensures corporate deadlines are met Assists in control of inventory, credit, disbursements, deposits and remittances YOUR BENEFITS You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually ma
JOB ROLE Cost Controller is responsible to liaise closely with the Food & Beverage Department on various operational and cost related issues. JOB RESPONSIBILITIES To keep account records (voucher register, cash disbursement, prepaid journal, fixed assets, depreciations, accruals, to carry out any other tasks assigned by the department head Efficiently maintains the standard quality of services as defined by AFOC Preparing food costs on daily basis Reconciling physical inventories and F&B items and general store with GL accounts before month end closing. Taking backups and print from the system before month end updation Maintaining files in good order so as to facilitate subsequent review by the finance director To supervise all outlets and room service order takers and spot check, prepare weekly schedule for store staffs Verify all charges which have been posted accurately as per account Responsible for monthly physical valuation of all food, beverages and operating supply inventories for the month of end closing
Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by the year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 840 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities: Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval
Job Area and targeted key results area (KRA) (What is being done, and to what, and why) 1. Develop and update the strategy, goals and targets of the finance department to enhance the work flow for known process required. 2. Develop milestones and plans for the finance department to achieve its goal to have proper planning. 3. Manage the implementation of the strategic initiatives, as applicable to finance and communicate expectations to all individuals within the department to meet the department objective 4. Recommends on the agreements, projects and opportunities entered into Qoot Company and defines cash flow required to maintain healthy cash flow. 5. Manages th
RESPONSIBLE FOR Spa Front Desk Hosts: reception, reservations and hosting. JOB RESPONSIBILITIES Provide administrative support to spa departments as needed. Ensure smooth operation of reception, hosting and reservations. Supervision of reception (hiring, procedures, accounting). Provide spa tours, when needed. To attend promotional functions as appropriate. Handle special assignments. Co-ordinate sales activities when needed. Maintain accurate records as required. Work with the Spa Director in the formulation of plans for projects and other areas. Assist in the administration and implementation of Staff training in aspects of the Spa's operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, facial, etc.). Assist in the supervision of all spa departments: Salon Sales and marketing Facility operations Maintain inventory and stocking of all reception materials. Act as a liaison between spa and internal and external contacts. ADMINISTRATIVE DUTIES Effective scheduling of the reception. Monitor and effectively control reception payroll. Adherence to Standard Operating Procedures Manual. Maintain inventory of supplies for the administration of the spa facility. M
Sofitel Dubai theObelisk is Sofitel's largest property in the Middle East. The hotel features595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in theheart of Dubai. A variety of trendy restaurants and bars including acontemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar& Lounge bring residents and patrons together to celebrate the French "Joiede Vivre". Guests have the option to unwind at the Sofitel Spa with L'Occitaneand outdoor pools with private cabanas or workout in a fully-fledged fitnesscenter. Business travelers have access to 1,589 square meter of meeting spaceincluding one state-of-the-art ballroom ideal for the most sought after socialgatherings. Part of the Wafi Mall new extension andclose to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse thebrand's essence with capitalizing on a perfect balance of modernism and ancientEgypt reflective of the renowned design elements of Wafi. If you are as excitedas we are about connecting hearts and showing your guest passion, join us asthe next Heartist -Sofitel Club Lounge Agent and help us to make Sofitel Dubai theObelisk a truly welcoming destination ThePosition To be responsible for all activitiesrelevant to Sofitel Club guests such as the reception, private check in / out,cashiering, foreign exchange and assisting guests with inquiries. KEYROLES & RESPONSIBILITIES Greet guests at all times in a fr
Sofitel Dubai theObelisk is Sofitel's largest property in the Middle East. The hotel features595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in theheart of Dubai. A variety of trendy restaurants and bars including acontemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar& Lounge bring residents and patrons together to celebrate the French "Joiede Vivre". Guests have the option to unwind at the Sofitel Spa with L'Occitaneand outdoor pools with private cabanas or workout in a fully-fledged fitnesscenter. Business travelers have access to 1,589 square meter of meeting spaceincluding one state-of-the-art ballroom ideal for the most sought after socialgatherings. Partof the Wafi Mall new extension and close to the iconic Raffles Dubai, SofitelDubai the Obelisk will infuse the brand's essence with capitalizing on aperfect balance of modernism and ancient Egypt reflective of the renowneddesign elements of Wafi. If you are as excited as we are about connectinghearts and showing your guest passion, join us as the next Heartist - FrontOffice Agent and help us to make Sofitel Dubai the Obelisk a truly welcomingdestination! ThePosition Tomanage all activities relevant to the Front Desk such as the reception, checkin / out, cashiering, foreign exchange and assisting guest with inquiries. KEYROLES & RESPONSIBILITIES Register and room all guest arrivals according to established proce
JOB SUMMARY Oversees the day-to-day execution of general ledger impacted processes, including support to clients/departments as they work with and understand these processes. Directs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. Supervises other Finance and Accounting employees in areas relating to general ledgers, subsidiary ledgers and related reporting. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned. • Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. • Complies with Federal and State laws applying to fraud and collection procedures. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Balances credit card led
Job Summary: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Specific Duties: The following are specific responsibilities and contributions critical to the successful performance of the position: • Be knowledgeable about daily hotel operations, check daily even
SUMMARY The Director of Finance, under the business supervision of the General Manager and the functional guidance of the Regional Director of Finance, and within the limits Wyndham Hotels & Resorts Policy & Procedure and local requirements, is responsible for the supervision of all members of the Accounting and Purchasing Department; Enforcing financial and internal controls; Providing functional guidance and operational support to the Executive Committee and the Department Heads; Interacting with hotel’s legal counsel, insurance companies, tax consultants, auditors, commercial and government banks to effectively control the assets of the business and to provide business support. Reviews, analyses and advises GM and Regional Management Team of the performance of the . Plans, supervises and reviews month end / budgeting and forecasting / long term plans aspects. Maximizes profitability of hotels through benchmarking / best practices and ensures sound controls and accounting standards are in place as per WH&R Policy & Procedures to safeguard assets and return to the owners. KEY RESPONSIBILITIES
Necker Island Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island is normally hired exclusively for 30- 40 resident guests, with the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of twelve rooms in the Great House, six individual Balinese style cottages and two rooms in Temple House.The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish! Guests on Necker are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa. The Branson family’s new residence (The Villa), on the eastern side of the property has recently been constructed. It opened in 2020 and is their private residence.
Sofitel Dubai theObelisk is Sofitel's largest property in the Middle East. The hotel features595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in theheart of Dubai. A variety of trendy restaurants and bars including acontemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar& Lounge bring residents and patrons together to celebrate the French "Joiede Vivre". Guests have the option to unwind at the Sofitel Spa with L'Occitaneand outdoor pools with private cabanas or workout in a fully-fledged fitnesscenter. Business travelers have access to 1,589 square meter of meeting spaceincluding one state-of-the-art ballroom ideal for the most sought after socialgatherings. Partof the Wafi Mall new extension and close to the iconic Raffles Dubai, SofitelDubai the Obelisk will infuse the brand's essence with capitalizing on aperfect balance of modernism and ancient Egypt reflective of the renowneddesign elements of Wafi. If you are as excited as we are about connectinghearts and showing your guest passion, join us as the next Heartist - IncomeAuditor, and help us to make Sofitel Dubai the Obelisk a truly welcomingdestination! The Position Toensure timely and accurate accountability of all daily revenues received by theHotel; ensure compliance of operational procedures; maintain subsidiary recordsof various General Ledger Accounts to provide detailed analysis for audit andtax purposes. KEY ROLES & RESPONSIB
F&B Operations Manager Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish. Creates a positive team atmosphere among Team Members. Maintains records of staff periodic manner and operating costs. Provides feedback and coaching to the Team regularly. Understands building capability through Cross training Treats all Team Members fairly, with respect. Sets high standards for appropriate team behavior on shift. Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures. Handle guest complaints in restaurants. Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members. Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records. Check the quality of deliveries of fresh food and baked goods. Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items. Arrange for maintenance and repair of equipment and other services. Has effectively managed Team Members for 12+ months. Previous experience in similar Job role. Coached and improved performance of at least one poorly performing Team member/Manager.
KEY ROLES & RESPONSIBILITIES Read daily events, to acknowledge any VIP's arrivals. Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked Present children's menus when appropriate, and describe specials and alternative cuisine Serve and clear food and beverage items in an unobtrusive and professional manner Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures Carry trays, bus and reset tables with linen, china, glass and silver Ascertain guests' satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved Follow cash and credit card procedures according to the guidelines of the accounting department Maintain a clean, neat and orderly restaurant throughout service Polish silver, refill salt, pepper and sugar, creamers, etc Ensure that work station is stocked with appropriate condiments at all times Report any guest comments regarding food and beverage to manager Conscientious handling and maintenance of operating equipment Learn and adhere to safety, sanitation and hygiene policies Maintain good working relationships with colleagues, and all other departments Maintain complete knowledge of all F&B services,