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A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. There are the key influencing factors in guest satisfaction, and as such their responsibility is to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Their main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets, must have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. They ensure a safe & hygienic work area, and uphold the privacy rights of the guests.