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Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.
Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.
Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. Trust, Awareness and Joy is something we live-by everyday.
About Taj Exotica Resort and Spa, The Palm, Dubai
Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.
Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. Please click on your preferred department below to apply.
DUTIES AND RESPONSIBILITIES
·Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Taj grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
·A courteous, professional and efficient service is provided at all times.
·All duties and tasks are performed as per the tasks required at the outlet.
·Be knowledgeable of all services and products offered by the hotel.
·Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
·Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
·Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
·Ensure that the place of work and surrounding area is kept clean and organized at all times.
·Successfully perform opening and closing procedures established for the assigned outlet
·Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
·Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
·Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
·Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
·Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
·Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
·Undertake reasonable tasks and secondary duties as assigned by the Department Head.
·Respond to any changes in the department as dictated by the hotel management.
·Assist in carrying out scheduled inventories of products and operating equipment.
·Perform any other assigned reasonable duties and responsibilities as assigned.
·Project at all times a positive and motivated attitude and exercise self-control.
·All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
·The service team is well managed, having delegated the appropriate tasks to the team members.
·A High quality of product and service is maintained in the outlet.
The outlet is developed in an entrepreneurial manner, looking for opportunities to