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Waiter/waitress Restaurant

  • United Arab Emirates, Middle East
  • Unspecified

·Provides efficient, prompt, trouble free, and courteous service by bussing, serving and setting tables

·Accurately records, pre-checks, and picks up all food and beverage orders

·Serves guests their food and beverage promptly and courteously

·Sets tables as needed prior to guest arrival

·Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times

·Ensures the smooth running of the assigned station at all times

·Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly

·Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous

·Makes clear orders to kitchen production, and bar regarding beverages; registers orders according to hotel procedures

·Checks the restaurant reservations list frequently during the shift

·Ensures that own cash is secure at all times

·Ensures all discrepancies in own cash are declared to the Restaurant Supervisor and Controller

·Maintains high confidentiality in regards to guest privacy

·Notifies the Restaurant Supervisor and Executive Housekeeper regarding lost and found objects

·Reports all potential and real hazards appropriately

·Fully understands the hotel’s fire, emergency, and bomb procedures

·Follows emergency procedures to provide for the security and safety of guests and employees

·Works in a safe manner that does not harm or injure self or others

·Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations

·Anticipates possible and probable hazards and conditions and notifies the Restaurant Supervisor

·Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct .

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