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Telephone Operator

  • United Arab Emirates, Middle East
  • From $5,554 to $6,207.41 per annum

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As  Telephone Operator , you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Telephone Operator:

-Answers incoming calls.
-Directs call to guest rooms, staff, or departments through the switchboard.
-Places outgoing calls
-Receives guest messages and deliver the same to the guest.
-Logs all wake-up call requests and performs wake-up call services.
-Provides information about hotel services to guests.
-Understand the telephone operator board.
-Provides paging services for hotel guests and employees.
-Experience in handling Room Service calls is a plus.

Requirements of the Telephone Operator:
-Experience in guest relations beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills
-Experience in the UAE is a must.

Looking forward to hearing from you!

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