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Company description:
Specialist, IT Applications
(5203)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
Job description:
Specialist, IT Applications
(5203)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About the role
As a Specialist, IT – Operations, you will be responsible for ensuring the smooth operation of all resort software systems including ensuring backups are properly carried out and periodically tested. Additional responsibilities include supervising all activities within the IT support team and maintaining and updating all required standard. Other responsibilities will include, but are not limited to, communicating status, risks and opportunities to the IT Operations Director. Being responsible for the capacity planning of IT, ensuring the hotel data is secured and in line with the stated standards and best practices, and ensuring that all backups are taken on time and documented.
About you
Ideally, we’d like you to have a Diploma in Computer Science, or similar, with an understanding of IT processes and administrative tasks. Strong knowledge and practical experience of application support across hospitality solutions and integrations is essential. Understanding IT processes and administrative tasks, experience in Network Switching and Routing Monitoring, Configuring and Networking cable management. Strong communication skills, meticulous attention to detail, great organisational skills, and the ability to prioritise and manage multiple workloads.
Other desirable skills/qualifications:
- Strong technical skills with the ability to troubleshoot
- ITIL or CoBIT an advantage
- Thorough understanding of IT security concepts and principles
- Experience with Ethernet networking, LAN/WAN network technologies, the OSI model, TCP/IP, switching, routing, Wi-Fi, IP addressing, DHCP, DNS, and VLANs
