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Spa Attendant

  • , United Arab Emirates
  • Competitive

Sofitel Dubai Wafi scheduled to open in the fourth quarter of 2020, will be Sofitel’s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 86 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travellers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.

Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai Wafi will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Spa Attendant and help us to make Sofitel Dubai Wafi a truly welcoming destination!

The Position

Responsible for the overall repair of all spa departments and ensuring maximum efficiency, safety and uncompromising attention to Guest/Member service.

Job Responsibilities

  • Maintain cleanliness and report deficiencies of any equipment.
  • Assist in the operation of all spa departments as required.
  • Maintain the facility in peak sanitary condition at all times.
  • Maintain locker rooms in a tidy manner.
  • Check, clean and stock lockers when needed.
  • Maintain toiletries in locker room vanities.
  • Maintain linen inventory to and from laundry on a scheduled basis.
  • Direct Members/Guests to appointments and assist them in every way possible.
  • Assist Members/Guests with use of sauna, steam, whirlpool etc.
  • Ensure stocking of all spa amenities and toiletries.

Administrative Duties

  • Adherence to Standard Operating Procedures Manual.
  • Maintain inventory of supplies for the operations of the spa facility.
  • Maintain accurate records as required by hotel and government regulations.
  • Attend weekly/monthly facility operations departmental communications meeting.

Health And Safety

  • Follow and ensure that all Employees follow all safety procedures and practices.
  • Adhere to facility operations departmental emergency procedures/safety manual.
  • Ensure all departments adhere to all safety practices of Sofitel Spas.

Colleague Relations

  • Ensure operations department maintains a positive relationship with all departments in the spa and hotel.
  • Have a complete understanding of and adhere to the spa's policy relating to safety.
  • Well versed in all spa operations (cross-trained).
  • Ensure Colleagues adhere to all spa standards as stated in the employee handbook.

Guest Service

  • Ensure the facility is in peak condition at all times (operations and cleanliness).
  • Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the spa's first priority.

Education & Experience

  • Minimum 1 year experience in spa or hospitality industry.
  • Safety oriented First Aid.
  • CPR - Basic Rescuer.

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