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Tailor / Seamstress

The Tailor is mainly responsible for repairs the linen & uniform and guests cloths. Create a decorations and tailoring linen or uniform.

Duties and Responsibilities:

  • Approach duties with an open mind, a positive attitude and enthusiasm there by setting a good example for others
  • Be present and participate in the daily briefings and other meetings organized by the supervisors or his/her representative.
  • Before starting duty ensure all materials, amenities and equipment required is available, in a clean and proper functioning conditions as per the standard.
  • Ensure that the working area is clean and well maintained to highest level of hygiene standards.
  • Follow set procedures for repairing or altering any damaged Guest Laundry or any guest’s clothes .
  • Ensure all damaged uniforms are repair up to the highest standard at all times.
  • Stitch any new clothes, uniforms, cushions or curtains when requested by Laundry Manager in his absence the Laundry Supervisor, Executive Housekeeper and the Assistant Executive housekeeper.
  • Ensure that no personal clothes are stitched in the laundry without the approval of the Laundry Manager in his absence the Laundry Supervisor, Executive Housekeeper and the Assistant Executive housekeeper.
  • Converts condemned items into usable items up to the required standards.
  • Personally meet the guests at their convenient time and places if ever they requested for their clothes to be repaired or altered and ensure that the process happens in the presence of the Laundry Supervisor.
  • Report any damage hotel or customer’s property and belongings immediately to your supervisor.
  • Carry out any other work delegated by the Laundry superiors that relates to your responsibility.
  • Assist the Laundry team members whenever required.
  • Ensure that all maintenance faults in the Laundry and in the responsible areas are immediately reported to the Desk Coordinator and laundry supervisor for proper follow up.
  • Ensure economical use of all linen, guest’s supplies, guest’s amenities and uniforms at all times without compromising the customer service.

Candidate Requirements:

  • Completed secondary education
  • Knowledge of laundry operation and equipments
  • Knowledge of garments, textiles, fabrics and various dyes, detergents, other chemicals and cleaning equipments
  • Previous experience in tourism industry would be an advantage

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