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Room Service Order Taker

  • , United Arab Emirates
  • Competitive


Shangri-La Hotel, Dubai
The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
As a Room Service Order Taker, we rely on you to:

  • Take orders from guest and make sure that orders are being served by the service colleagues without delay and in an efficient way
  • Upsell food and beverage menu items whenever possible
  • Ensure smooth cooperation between the Kitchen and Stewarding


We are looking for someone who has:
  • At least 1 year experience in a similar position in a 5* hotel
  • Excellent communication skills in English
  • Passion for delivering exceptional levels of guest service
  • A warm personality and positive work attitude
  • Takes order and support local sales, proficiency in Arabic is desirable

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