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Revenue Manager

  • , United Arab Emirates
  • Unspecified

Reporting to the Hotel Manager, the Revenue Manager is responsible for working with the Sales team in determining strategic goals and tactical efforts, which drive revenue to the hotel. The Revenue Manager is then responsible for ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer investment.

• Maximizes hotel RevPAR through a thorough understanding of all booking channels and management of inventory and rate therein.

• Continuous analysis of changing channel distribution models and the impact on consumer booking trends.

• Produce and analyse current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.

• Liaise with Group and Business Sales Managers, Reservations and Front Office to ensure yield and revenue management principles are understood and followed.

• Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.

• With rate integrity a cornerstone of our pricing strategy, the Revenue Manager will maintain rates which promote integrity and which protect the order of long-term customer value.

• Works with Director of Sales to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel.

• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly.

• Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel.

• Completes all rooms and revenue forecasting to accurately project unconstrained demand using Demand Analysis Strategy (DAS).

• Works Sales Team members to encourage strategic selection of the right piece of business.

• Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.

• Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes.

• Prepares timely revenue summaries as required by the Revenue Management Team.

• Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.

• Provides training to Reservations and Front Desk employees on upselling and negotiating techniques.

• Provides a professional image at all times through appearance and dress.

• Follows company policies and procedures.

Your experience and skills include:

• Strategic thinking combined with the proven ability to move strategy to action are foremost attributes.

• Proven experience in analysis and problem solving required.

• Team building skills and proven track record is essential.

• Self-study and independent work ethics are required.

• Highly organized with the ability to manage under time constraints is key to the success of this individual.

• Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word.

• Degree/Diploma in Hotel Management.

• Knowledge of Opera Software

• Minimum 4 years' experience in a similar leadership role, in the Revenue / Reservations function of a luxury hotel.

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