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Restaurant Manager - West Bay

  • United Arab Emirates, Middle East
  • Unspecified


You will be the leader for coordinating, managing and overseeing the overall seen West bay Lounge operation, driving the team in all aspects, from business planning and organizing to operations and administration.

You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. Further you will manage the financial aspects of the west bay lounge to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining west bay lounge quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. Finally you would work closely with the Sales & Marketing to maximize the business results.

Role & Responsibilities

  • Ensure the smooth running of the west bay lounge, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
  • Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
  • Develops and implements strategies where key food and beverage metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
  • Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.
  • Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained.
  • Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
  • Establish and deliver effective programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.

Competencies & Skills Requirements

  • A Minimum of 2 years’ experience in a similar role within the UAE
  • Must have an upbeat attitude and is able to deliver consistency in Food & Beverage Service
  • Problem-solving skills
  • Proactive and very Innovative
  • Is up to date with emerging consumer trends
  • Full time position
  • Good knowledge of wines

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