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Restaurant Manage

  • Seychelles, Africa
  • Competitive & Benefits

Job Brief

The Outlet Manager supervises the daily operations of the outlets and ensure adherence to standards. He is visibly present on the outlet floors during service and solicits feedback from guests.

DUTIES AND RESPONSIBILITIES :

  • Motivate, discipline, direct and supervise the work of all employees in the restaurant
  • Develop and maintain training programs to ensure a high degree of staff professionalism
  • Manage day-to-day operations of the fine dining restaurant
  • Handle complaints and make effective service recovery
  • Ensure standards are being followed in accordance with F&B policies and procedures
  • Ensure all employees have full product knowledge
  • Regularly inspect food & beverage quality
  • Follow established and proper Accounting procedures
  • Conduct daily roll plays and ensure employees adhere to grooming standards
  • Maintain daily logbook maintaining clear and concise information on the operations.
  • Establish guest database with preference records of regular guests
  • Schedule employees to maintain Hotel's service standards within budgeted labour costs
  • Assign responsibilities to subordinates and conduct regular performance checks
  • Implement weekly cleaning schedules for operating equipment
  • Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
  • Control stock of all equipment in the restaurant
  • Constantly monitor staff's appearance, attitude and degree of professionalism
  • Resolve customer complaints promptly and according to company guidelines.
  • Oversee the preparation of beverages and ensure quality of product served.

Candidate REQUIREMENTS:

  • Diploma/Degree in F& B Service Operations or Hotel Management
  • Minimum 1-2 years' experience as a Fine Dining Restaurant in 5* resort environment.
  • Experience in Island is desirable
  • Have excellent communication and leadership skills.
  • He or She will be highly motivated, have a passion for providing a luxury experience for all our guests, be solution-oriented and be able to inspire creativity at all levels.
  • Previous food and beverage experience at a leadership level is essential.
  • Have excellent communication, leadership, and financial skills

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