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Reservations Agent

  • , United Arab Emirates
  • Unspecified

Inspired by the vibrant playground of the rich and famous in the South of France, the Côte d’Azur resort transports our guests to the French Riviera. The lavish five-star, adults-only luxury beach resort is located within The Heart of Europe on “The World”, a group of islands just seven kilometers off the coast of Dubai. Côte d’Azur comprises four five-star hotels named after picturesque coastal hotspots along the famous French Riviera: Monaco, Nice, Cannes and St. Tropez.

About the job

For the opening of our hotel Monaco in Côte d’Azur Monaco, we are looking for a motivated and passionate Reservations Agent You will be responsible for helping guests in planning and making a reservation for their vacations. You will also be responsible for coordinating with the guests for any issues and queries. Besides this, you should be able to maintain guests' details accurately for future reference.

As our Reservation Agent, you will:

  • Assisting guests with planning and making reservations.

  • Suggesting local tourists' attractions and places.

  • Process payments and send reservation confirmation to the guests.

  • Communicating with the Front Desk to confirm the reservation.

  • Explaining to the guests about the services the company offers.

  • Answering the guests' questions and complaints.

What we’re looking for:

  • Previous luxury customer service experience
  • The ability to work and communicate in a multinational environment 
  • High flexibility and service orientation
  • The ability to work and multi-task well under pressure in a fast-paced environment
  • Strong interpersonal and communication skills
  • A positive and charming personality and a well-groomed appearance

Please add references to your application.

Previous experience in 5* Hotels is a MUST!

Our benefits

We offer first-class employee benefits such as accommodation as well as land and sea transport. In addition, we are committed to creating a working environment that supports both motivation and self-development. Our Côte d’Azur resort, a place beneficial to growth, offers you the chance to express your full potential, take initiative and develop new ideas. You have the opportunity to not only be part of a rapidly developing brand that sets new standards in luxury hospitality but also to help shape its future!

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