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Reservation Manager

  • , United Arab Emirates
  • Unspecified

Inspired by the vibrant playground of the rich and famous in the South of France, the Côte d’Azur resort transports our guests to the French Riviera. The lavish five-star, adults-only luxury beach resort is located within The Heart of Europe on “The World”, a group of islands just seven kilometers off the coast of Dubai. Côte d’Azur comprises four five-star hotels named after picturesque coastal hotspots along the famous French Riviera: Monaco, Nice, Cannes and St. Tropez.

About the job

For the opening of our hotel Monaco in Côte d’Azur Monaco, we are looking for a motivated and passionate Reservation Manager who will ensure the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.

As our Reservation Manager, you will:

  • ·Responsible for soliciting and managing of restaurants reservations sales-related opportunities

    ·Manages and provides training and work assignments to the Reservations team

    ·Actively up-sells each business opportunity to maximize revenue opportunity

    ·Achieves personal and team related revenue goals

    ·Responsible for driving customer loyalty by delivering service excellence throughout each guest experience

    ·Provides service to guest’s customers in order to grow share of the account on behalf of the hotel.

What we’re looking for:

  • Previous luxury customer service experience
  • The ability to work and communicate in a multinational environment 
  • High flexibility and service orientation
  • The ability to work and multi-task well under pressure in a fast-paced environment
  • Strong interpersonal and communication skills
  • A positive and charming personality and a well-groomed appearance

Please add references to your application.

Previous experience in 5* Hotels is a MUST!

Our benefits

We offer first-class employee benefits such as accommodation as well as land and sea transport. In addition, we are committed to creating a working environment that supports both motivation and self-development. Our Côte d’Azur resort, a place beneficial to growth, offers you the chance to express your full potential, take initiative and develop new ideas. You have the opportunity to not only be part of a rapidly developing brand that sets new standards in luxury hospitality but also to help shape its future!

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