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Reservation Manager

  • , United Arab Emirates
  • Unspecified

  • Implement all day to day activities in the department.
  • Collaborate with the management to achieve set goals.
  • Apply upselling technics at all time.
  •  Ensure Customer satisfaction through out the reservation experience.
  • Create promotion and apply the same technically in the property management system and the channel manager.
  • Change prices and update the online channels whenever needed.
  • Create rules and policies for the online channels and make sure it is followed. 
  • Aware of the hotel segmentation and make sure he apply the same as per the hotel segmentation.
  • Issue reports and make sure the statistics data is properly recorded. 
  • Work with groups and may handle the blocking accordingly.
Qualifications :
  • 2 years experience in a 5 and 4 stars hotels in Dubai.
  • Excellent communication skills.
  • Guest service oriented. 
  • Flexible and may work under pressure. 
  • Has revenue management skills.
  • must be very familiar with Opera and Travelclick.

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