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Outlet Manager

  • United Arab Emirates, Middle East
  • Unspecified

Elegance and exclusivity in one of the most thrilling areas of Dubai

Located in the exclusive area of Palm Jumeirah, luxury, seal of the Royal Hideaway brand, accompanies each of the 279 rooms and suites to each of the 285 apartments.

Next to a magnificent private beach, the hotel compliments its rooms with exclusive service, including impressive restaurants where guests can enjoy extraordinary dishes and authentic flavours, from the award-winning Khyber restaurant to the iconic Dukes Bar. The hotel also has a relaxing indoor swimming pool on the 14th floor, as well as an innovative Kids Club for the youngest members of the family.

In addition, this 5-star hotel is home to 7 meeting rooms and spaces for weddings and is easy to access—it’s only a 10-minute drive to the Dubai and Nakheel Mall and 20 minutes by car to the Dubai International Airport (DXB), among other places of interest.

We are currently seeking an ambitious, dynamic, and self-motivated Food & Beverage professional to organize and direct a team that develops top quality food & beverage products with prompt, accurate and personalized service.

As an Outlet Manager you are responsible to manage our all-day Dining Restaurant GBR (Great British Restaurant. The priorities are to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:

Main Duties and Responsibilities:

  • Preparing schedules for employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
  • Conducting regular training sessions with the assigned team in line with the departmental SOP’s
  • Evaluating the performance of the assigned team and initiate internal development and promotions
  • Touring the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
  • Being actively involved in the outlet’s promotional activities.
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Control operational costs and identify measures to cut waste
  • Promote the brand in the local community through word-of-mouth and restaurant events

Experience:

  • Previous experience in a large hotel with at least 500 keys in a luxury property required
  • Pre-opening experience is an advantage

Requirement:

  • Proven work experience as Restaurant Manager /Assistant Restaurant Manager or similar role
  • Active listening and effective communication skills
  • Flexibility to work in shifts
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Should you believe that you are the right candidate for the role, please apply online ONLY by submitting your full updated CV, featuring a recent photograph.

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