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Operations Manager (m/f/d)

  • Germany, Europe
  • Competitive Salary

About The Opportunity:

  • We are looking for an Operations Manager to join our team for the opening of the brand new Manifesto Market at Potsdamer Platz, Berlin.
  • You will report directly to the Food & Beverage Director.
How we see the role & what you will do:
  • You'll have responsibility for market operations during the shift ensuring all opening, closing and management checklists and tasks are completed daily. Every day is different.
  • Creating a memorable experience for our guests with every visit.
  • Hire, train, motivate and inspire a strong and passionate team.
  • Create schedules and quickly resolve conflicts to ensure that the market restaurant and bar operations are well staffed.
  • Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations.
  • Ensuring the market area is set as per Manifesto SOPs for each shift.
  • Coordinating and running the reservations system.
  • Daily reporting of revenues.
  • Supporting the restaurant's culinary team on menus, service and product availability.
  • Supporting the F&B Manager and General Manager with administrative tasks such as Food & Beverage stock; ordering, stock counts.
  • It's a fast-paced place and we like to keep a handful of projects on the go at the same time.
What's in it for you:
  • The opportunity to play an important role in crafting unique food and beverage experiences in the heart of Berlin.
  • A full time position starting in September 2022.
  • Fixed salary and performance based bonus.
  • Work in a positive and passionate environment.
  • Position in a design-driven, open-minded international team.
  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Team get togethers, from our team Happy Hours to annual team building offsites - we know how to have a good time!
This could be your job if you:
  • You have outstanding F&B operations experience in a similar role with an excellent track record of success within (preferably with a high-demand, open concept hotel or restaurant), hospitality and F&B progressive concepts.
  • Restaurant opening experience is a plus.
  • Bright and friendly, you have the ability to adapt and work in a fast paced, busy environment.
  • Result oriented and self-assured, you can deal with any situation that comes your way.
  • You're passionate about delivering the high standards for our guests in line with the Manifesto restaurant and Soot bar brands.
  • A strong team player with great communication skills and an enthusiastic approach.
  • You are able to stay positive and calm under pressure.
  • Fluent in German and have a good knowledge of English.
  • Have a passion for finding creative solutions to complex challenges. Nothing is impossible!

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