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Catering Service Manager - Bellwether Beach Resort

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn't love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details
We are looking for a Catering Service Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service.

Catering Service Manager responsibilities include planning food and beverage menus, scheduling shifts and coordinating food preparation and serving during events. To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities.

Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele.

What you will have an opportunity to do:


  • Gather customer requirements (like number of guests and event dates)
  • Plan food and beverage menus considering clients' preferences and special requests (for example healthy meals for children)
  • Determine requirements in ingredients and set portions
  • Schedule staff shifts
  • Train and manage wait staff and kitchen personnel
  • Oversee food prep and customer service
  • Report on expenses
  • Manage stock and place orders as needed
  • Ensure compliance with health and safety regulations
  • Arrange food tastings with potential customers
  • Coordinate all events and functions to clients specification
  • Ability to read and execute all BEOs
  • Thorough knowledge of fine dining and banquet service in a high end resort
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Service oriented style with professional presentations skills
  • High energy
  • Entrepreneurial spirit
  • Motivational leader
  • Effective in providing exceptional customer service
  • Work experience as a Catering Manager, Restaurant Manager or similar role
  • At least 1-2 years' experience in a senior role in Event/Catering environment
  • 4 years or more of progressive event/catering management experience preferred
  • Understanding of food hygiene
  • Hands-on experience with creating menus from scratch
  • Excellent organizational and time-management skills
  • Customer service attitude
  • Ability to remain calm and make quick decisions under stressful circumstances
  • Flexibility to work during weekends and holidays
  • Certification in hospitality or culinary management is a plus

What are we looking for?

  • Bachelor's degree or equivalent experience.
  • 3 years+ experience as a Sales Manager in a high end Catering environment
  • Ability to effectively communicate verbally and in written form with the public as well as other team members.
  • ServSafe Certification a plus
  • Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
  • Ability to work both independently and cross-functionally to achieve goals.
  • Ability to thrive in a multi-tasked and fast-paced environment.
  • Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Please note: You should never need to provide bank account details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on our site please contact us with the advertiser's company name and the title of the job vacancy.