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For the opening of our hotel, the Côte d’Azur Nice, we are looking for an experienced Hotel Manager. This position is responsible Functions as the strategic business leader of property operations and acts as General Manager in their absence and develops and implements the operations strategy and ensures implementation of the brand service strategy and brand initiatives.
As our Hotel Manager, you will:
·Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
·Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
·Ensures core elements of the service strategy are in place to produce the desired results.
·Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
·Establishes a vision for product and service delivery on property.
·Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.
·Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
·Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
·Stays knowledgeable of leadership talent in the property.
·Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
Our preferred talent has:
·A diploma/degree in hotel management or sales and marketing
·At least 6 years’ experience in hotel management, and at least 2 years’ experience in a similar position in a luxury hotel – preferably in a resort hotel
·The ability to work and communicate in a multinational environment
·Excellent computer skills and knowledge of hotel software
·Strong leadership, analytical and commercial skills
·A highly accurate and detail-oriented working method
·High flexibility and service orientation
·A pleasant personality and a well-groomed appearance