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Maître d'Hôtel

  • Seychelles, Africa
  • Competitive

Job Brief

Responsible of the outlet in the absence of the Assistant Outlet Manager and the Outlet Manager.

DUTIES AND RESPONSIBILITIES:

  • Work closely with the Assistant Outlet Manager and the Outlet Manager to ensure and maintain quality standard of service.
  • To be aware of the food being served and have correct knowledge of the products.
  • Check safety, cleanliness and tidiness of the Outlet area.
  • Look after arrangement of group, VIP or special attention guests.
  • Handle guest comments or other feedback, inform and discuss with the Assistant Outlet Manager and the Outlet Manager for improvement.
  • Assist the Assistant Outlet Manager as well as the Outlet Manager for the training and development of the Outlet staff.
  • Evaluate staff performance and maintain good attitude, discipline and grooming of staff.
  • In coordination with both the Assistant Outlet Manager as well as the Outlet Manager, handle staff and counsel them according to procedures and policies.
  • Assist in administration duties.
  • Attend and coordinate briefing, meetings and training sessions.
  • Intake and participate in Daily inventories.
  • Care and maintenance of equipment.
  • Perform any other duties as assigned by the Assistant Outlet Manager or the Outlet Manager.

CANDIDATE REQUIREMENTS:

  • You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role.
  • The level of service given while focusing intensely on the guest satisfaction
  • Previous experiences in leadership and supervisory roles are a definite plus.
  • Effective numerical skills, communication skills and pleasant personality are a must.
  • Energetic, flexible and can handle pressure
  • Possession of superior interactive skills is essential.
  • Be fully conversant with all health and safety and hygiene procedures

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