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Learning & Development Manager

  • , United Arab Emirates
  • Competitive Salary Package and Benefits

WARM, OUTGOING, RESOURCEFUL & PASSIONATE ACHIEVER?
UPSIDE IS FOR YOU!


We are an all-inclusive, community driven living experience in the heart of Dubai, for global citizens to live, work, thrive and socialize with like-minded people.

"INSPIRING & ENGAGING". As a Learning and Development Manager, you will show your leadership and interpersonal strengths to maximize the learning to enhance develop our employees skills.


What will I be doing?

  • Create programs to foster teamwork and a positive work environment for all team members .
  • Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes, and related programs, to foster productivity and enhance performance.
  • Conduct new team member orientation by providing information on hotel or company standards, policies, procedures and team member benefit programs.
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel department heads and staff.
  • Stay current on market trends and local changes that impact guest satisfaction.
  • Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction.
  • Responsible for the scheduling of appropriate registration systems for all hotel training classes, to include the posting of all class information, creating program agendas, and communication to all internal audiences. Review and approve all confirmation packet materials and other communications as they relate to the above classes.
  • Prepare monthly training progress reports and communicate to management team members the previous month’s accomplishments and next month’s training objectives.

We would love to hear from you if you have.....
  • 2 years’ of Hotel operations experience
  • 3-4 years’ relevant training experience including facilitation, design, coordinating events, assessment practices
  • E-Learning training methods, coaching and mentoring
  • Previous management experience.
If you feel this role is for you, please apply today!

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