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Jr. Operations Manager (m/f/d)

  • Germany, Europe
  • Competitive Salary

About us
Bring some soul to travel. Whether you're on a weekend trip or looking to work-from-anywhere, COSI's got you covered. Our apartments are located in the most exciting neighborhoods and cities, with an emphasis on consistent quality, inspiring design and local heritage. Together with powerful in-house technology, we're creating a digital guest journey to disrupt the traditional hospitality industry. Let's create the next generation of travel.
Your mission
- Summary

In this mission critical role you and your team will be representing COSI in the actual hospitality units, making sure every guest feels welcomed and taken care of, you will be in charge of ensuring the best service experience possible.

- You Will Focus On

  • Ensure COSI guest experience standards are consistently executed
  • Ensure the day to day operation of the allocated hospitality units within the COSI standards and legal framework
  • Manage relationship with third-party service providers and vendors and ensure service level agreements are in place and regular quality control inspections are conducted
  • Ensure a proactive maintenance and upkeeping program to protect and safeguard the physical conditions of the allocated units
  • Contribute actively to develop and deliver the COSI brand and product on property
  • Be responsible for managing conversion and cost levels though the implementation of PAR levels and proactive business planning
  • Ensure that all local legal requirements, permits and operational backup systems are constantly maintained
Why us?
  • Competitive salary and compensation
  • Strong founding team with an exceptional track record
  • A young, professional and passionate team
  • Agile and open environment, flat hierarchies
  • Rapidly growing early-stage startup with huge potential for personal & career growth
  • Powerful financial backing from renowned Tech-Investors
  • Work from home flexibility
  • We equip your home office, for your best efficiency
  • Subsidies: Travel cheap on trains across Germany thanks to Travel Industry Card (DRV)
  • Gain efficiency, productivity and sleep well: Free calm subscription - peace of mind for your brain
  • Experience our product: Stay in our locations and feel the product
Your profile
  • Proven track record of hotel operations preferably from a housekeeping or front office background
  • Financial understanding of cost control procedures and inventory management
  • First leadership experience in managing small teams and external partners
  • Good understanding of respective local market and business fluctuations
  • Ability to work under pressure, well organized and hard working
  • Ability to multitask and keep an overview in a fast paced work environment
  • German and English is required, other languages would be great
  • Driving licence is mandatory

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