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Housekeeping Supervisor

Job Brief

The Housekeeping Supervisor is responsible for the day-to-day room production.

Fixed Term Contract

Duties And Responsibilities:

  • Supervises the room cleaning & hygiene of the department
  • Supervises the cleaning and maintenance of equipment, immediately reporting any defects
  • Rotates the employees to different jobs whenever considered necessary
  • Eliminates all work hazards to employees and also checks on safety and fire regulations
  • Supervises the appearance and good manners of the employees and secures their cooperation
  • Ensures that there is ample stock of guest amenities, chemicals and all other items required by the department
  • Any other duties assigned by his/her Supervisor
  • To maximize employee productivity in order to minimize payroll cost
  • Checks punctuality of all staff assigned to her/him
  • Performs the duties of the Assistant Executive Housekeeper is his/her absence
  • To possess a general knowledge of guest room activities
  • Knows how to use the chemicals and cleaning equipment/Machines
  • Teaches and trains subordinates continuously in order to upgrade quality and production in a professional way
  • Gets involve with energy saving
  • Ensures the communication between all departments and sections is done properly
  • Maintains the high standard of quality provided to guests and other departments
  • Ensures all procedures are followed properly
  • Ensures a smooth operation to prevent and avoid any complaints
  • Must be always in good communication with other departments
  • Checks work done to ensure quality
  • Checks work delegated to his subordinates and corrects any mistakes immediately
  • Establishes and maintains effective employee relationships of the staff
  • Maintains staff motivation
  • Controls and supervises the grooming and attire of the staff
  • To implement effective skill training programs
  • Establishes and maintains good relationships with his/her colleagues and ensures good communication with all Laundry staff
  • Replaces any Room attendant when requested 

Candidate Requirements:

  • Diploma in Hotel Management
  • Minimum 2-3 years experience as Housekeeping Supervisor with a 5 Star luxury brand
  • Be fully conversant with all health and safety and hygiene procedures
  • Island experience is a must

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