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Housekeeping Manager (m/w/d) BERLIN PRENZLAUER BERG

  • Germany, Europe
  • Competitive Salary

HOUSEKEEPING MANAGER - BERLIN PRENZLAUER BERG
WHO ARE WE
Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Housekeeping Manager for Generator Berlin Prenzlauer Berg.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

ABOUT GENERATOR BERLIN PRENZLAUER BERG

Located in East Berlin's most laid-back neighbourhood, Generator Prenzlauer Berg offers a clean and safe space situated moments away from the Landsberger Allee S-Bahn and Tram station.

This Generator is rich in history as it sits in a former Communist office block - now home to a chilled beer garden, open public spaces and large entertainment areas, it is ideal for groups and school travellers. Check out the nearby Olympic swimming pool and Velodrom concert hall. Then take a quick tram ride to some of the city's big hitters, like Alexanderplatz, the TV Tower and the Stasi Museum. Generator Prenzlauer Berg is the perfect launchpad for exploring the city.
NUTS AND BOLTS OF THE JOB
Oversees the daily operations of the Housekeeping department, including bedrooms and public areas, ensuring they are maintained and consistent with company standards

  • Respond to all guest requests and guest opportunities in a timely and efficient manner to ensure guest satisfaction
  • Be commercially aware, understanding the importance of working within costs & departmental budgets
  • Dealing with suppliers of linen, cleaning materials and guest supplies
  • Oversees the repair and service requests for maintenance issues; ensures all service work is completed in a timely manner
  • Take accountability for managing laundry and labour controls
  • Have an eye for detail and ensure brand standards are adhered to
  • Manage, train and inspire the team, driving performance through hands on leadership
  • Facilitate the flow of information throughout the department, by organising regular handovers and team meetings
  • Demonstrate knowledge of health and safety compliance inclusive of COSHH. Manage all audit processes to a high standard, ensuring 100% Health and Safety compliance throughout the hotel

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

Bei Generator kannst Du…
WHAT'S IN YOUR DNA
  • Must be highly customer focused with excellent communication skills
  • Must be highly organised and well versed in completing paperwork
  • Will be an excellent team player whilst having first class attention to detail
  • Possess the ability to keep staff motivated during long and demanding shift
  • Flexible approach towards working hours
  • To be considered for this position you must have the right to work in the EU

YOUR ROCK STAR EXPERIENCE
  • 3 years' experience in a similar position in the hospitality industry
  • Working knowledge in all aspects of Housekeeping Department
  • Experience with PMS hotel systems
  • English and German speaking
Du solltest Folgendes mitbringen…
OUR GLOBAL EMPLOYEE BENEFITS
  • Birthday holiday in addition to your yearly holiday allocation
  • Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made
  • Company contribution towards gym membership fees for all eligible employees
  • Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
  • 2 free nights' accommodation across any hostels (subject to availability)
  • Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted)
  • Social events and celebrations calendar
  • Various employee recognition schemes
  • Online learning tools

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