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Housekeeping Attendant

  • , United Arab Emirates
  • Competitive

Sofitel Dubai theObelisk is Sofitel's largest property in the Middle East. The hotel willfeature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartmentsin the heart of Dubai. A variety of trendy restaurants and bars including acontemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio willbring residents and patrons together to celebrate the French "Joie de Vivre".Guests will have the option to unwind at the So Spa and outdoor pools withprivate cabanas or workout in a fully-fledged fitness centre. Businesstravelers will have access to 1,589 square meter of meeting space including onestate-of-the-art ballroom ideal for the most sought after social gatherings.

Partof the Wafi Mall new extension and close to the iconic Raffles Dubai, SofitelDubai the Obelisk will infuse the brand's essence with capitalizing on aperfect balance of modernism and ancient Egypt reflective of the renowneddesign elements of Wafi. If you are as excited as we are about connectinghearts and showing your guest passion, join us as the next Heartist -Housekeeping Attendant and help us to make Sofitel Dubai the Obelisk a trulywelcoming destination!

ThePosition

Toprovide a consistent housekeeping service to guest rooms, balconies, bathrooms,restaurants, public areas and circulatory areas that meets the hotel'sstandards for cleanliness and presentation.

KEYROLES & RESPONSIBILITIES

  • Cleans and maintains areas of responsibility according to set standardsand procedures
  • Replenish guest supplies
  • Ensure guests requests are promptly and courteously met
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness and repair
  • Maintain a section room report as well as a daily productivity report
  • Attend daily briefings with supervisor and takes on daily assigned tasks
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints, reporting them to Supervisor immediately
  • Report unusual behavior/activities in guestroom, floors/ public areas toSupervisor
  • Record room status in allocated section accurately
  • Comply with hotel's health, safety and hygiene policy
  • Adhere to personnel grooming and hygiene standards
  • Attend meetings and training sessions as required
  • Carry out valet services when required (e.g. delivery of linen,processing laundry orders)
  • Fully understands the difference in guest levels (VIPs) and RoomCategories
  • Must adhere to all Lost and Found procedures
  • Proper follow up of HK SOPs
  • Must comply with all fire evacuation procedures and first aid trainings
  • Must comply with Sofitel grooming standards
  • To attend proper trainings and have best conduct at work


PERSONAL ATTRIBUTES
  • Good organizational skills
  • Good level of engagement with guests
  • Good knowledge of Housekeeping Operations


QUALIFICATIONS
  • Secondary education
  • Good Housekeeping knowledge


EXPERIENCE
  • Minimum 2 years experience in a similar capacity in a luxury hotelenvironment

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