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Welcome Center Operator (Hotel Telephone Operator)

  • Qatar, Middle East
  • Unspecified

Being a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing:

  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities, F&B outlets and promotions and assist guests with information and special requests
  • Answer calls and inquiries of guests and customers
  • Assist on reservation requests and update accurate information in the system
  • Knowledge and understanding of facilities to offer, services and promotions

Your experience and skills include:

  • Guest focused personality is essential; hospitality experience is an asset
  • Prior experience working with telephone operating, reservation system, opera or a related system
  • Fluency in English; and Arabic speaker is preferred
  • Strong interpersonal and problem solving abilities

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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