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Head Sommelier

  • United Arab Emirates, Middle East
  • Unspecified Global Career Plans/Annual Benefits/Insurance/Visa/2 Days

As the Head Sommelier, you will be expected and responsible to be the head of the department to lead the Wine or Sommelier Team. You will deal with all aspects of the wine operational service of the entire restaurant. You will be also be projected to contribute to the consistency and enhancement of the restaurant wine lists.

You must be able to provide an efficient, engaging, friendly and charismatic service to all our guests and patrons. As the head of the department, you must be able to manage the entire team and meet the operational standards with consistency.

You will need be to on top of all training and development of your respective team members to be more sharpened, equipped, knowledgeable and making sure that the team is striving on highest possible satisfaction in every operation.

Amazonico Responsibilities

·Take the lead on improving wine selection for Amazonico Dubai while ensuring the highest quality of selected wines according to market’s availability and best value considerations

·Coordinate with Head of Bars on forecasting, reviewing and organizing the perfect selections of the cigar items for the restaurant too

·Coordinate with the Kitchen Department on analyzing the perfect food and beverage combinations for the satisfaction of all guests

·Always making sure to observe on all Dubai/UAE respective and related authority’s protocols and ensuring that they are always met without any fail

Departmental Responsibilities

·Vigilant on ensuring correct pricing, punching of items and vintage listings all the time without fail

·Manage the correct and concise ordering of wine stocks Ensuring that every inventory on daily/weekly/monthly basis are perfectly done without discrepancies

·Monitor the wine and beverage cost in each area of restaurant operations and align them as per the business requirements

Role Responsibilities

·Consistently contribute on building the sales forecast and schedules to achieve the desired productivity operational targets

·Superbly and consistently identify and make analysis the most profitable Wines & Spirits to sustain the needs of the restaurant

·Supervise the Wine team members on proper daily work assignments to take full advantage of their productivity at all times

·To create and contribute on developing and planning of exceptional customer service satisfaction

·Giving emphasis on all admin and operational related filing, recruitments and new joiners on boarding and in depth-training of wine department

·Maintain the level of perfection during the inventories and verify them with all wine and beverage delivery invoices with purchase and finance department

·Ensure adherence to every stock control procedure and liaise smoothly with vendors and build rapport with every sales representative to achieve consistency on the required products

Operations

·To smoothly run the entire wine service on a demanding and busy restaurant operations

·During operations, ensure great recommendation and matching of wines according the guests’ preference most especially for the regular and VIP guests in order to provide a 100% enchanting and memorable gastronomy dining experience

People Management

·Prioritize on developing or enhancing the training and development plans for the entire team by conducting regular exams to refresh and refurbish their wine knowledge

·Train all team members on correct way to up sell wines and spirits to enhance the guest’s overall dining experience

Communication

·To follow the job chats, probation evaluation and performance review as per the calendar cycle as timely as possible

·To create an enthusiastic, clear and open philosophy of communication to all team members on both formal and informal aspects.

Leadership

·To lead by example to all team members

·To make sure that all operational information shared to Team members are being followed and enacted upon.

·Handling and evolving with a team of wine enthusiasts in finest dining experience to all the guests

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