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Guest Service Agent

  • United Arab Emirates, Middle East
  • Unspecified

We are looking for Guest Service Agent to join our team for Courtyard by Marriott Al Barsha and Courtyard by Marriott World Trade Centre. 

PRIMARY FUNCTION: Assist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality.

Experience, Education & Competencies

  • Diploma in Hotel Management or Tourism or any equivalent
  • Minimum of 1 years experience in a similar role and/or experience in Hotel industry.
  • Knowledge of OPERA PMS system, Excel and Words strongly preferred 
  • Extensive knowledge of Front Desk policies and procedures
  • Professional in presentation and demeanor.
  • Positive attitude and good communication skills both written and verbal
  • Commitment to delivering a high level of customer service
  • Ability to work on your own or part of a team.

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