Guest Service Agent

We are looking for Guest Service Agent to join our team for Courtyard by Marriott Al Barsha and Courtyard by Marriott World Trade Centre. 

PRIMARY FUNCTION: Assist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality.

Experience, Education & Competencies

• Diploma in Hotel Management or Tourism or any equivalent
• Minimum of 1 years experience in a similar role and/or experience in Hotel industry.
• Knowledge of OPERA PMS system, Excel and Words strongly preferred 
• Extensive knowledge of Front Desk policies and procedures
• Professional in presentation and demeanor.
• Positive attitude and good communication skills both written and verbal
• Commitment to delivering a high level of customer service
• Ability to work on your own or part of a team.

• Contact: Human Resources
• Reference: CatererGlobal
• Job ID: 99027298