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Guest Relations Officer Female (Arabic Speaking)

  • Maldives, Asia
  • Attractive package + Monthly Service Charge

A talented, energetic, and experienced Guest Relations Officer - Female (Arabic Speaking) to join our Front Office team.

Work location: Lily Beach Resort & Spa - https://www.lilybeachmaldives.com/

Key Responsibilities:

  • Ensure guest experiences and expectations are exceeded
  • Ensure guest requirements are attended to timely and follow-up afterwards
  • Adhere to Front Office SOPs
  • Adherer to Resort SOPs
  • Maintain excellent grooming standards
  • Provide warm welcoming service to all guests

Qualifications:

  • > 2 yrs experience in similar role
  • Knowledge of the role
  • English and French or German verbal and written communication skills
  • Guest oriented with focus on personalized service
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure in a diverse multicultural team
  • Excellent grooming standards
  • Comfortable to live and work on the Island Resort

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