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The position requires the ability to assist operations to ensure brand compliance and overall exemplary guest satisfaction. She/he must ensure all members and guests are given personalized, warm, friendly, courteous, and efficient service at all times. Assist with the outdoor floor when needed and registering guests, establishing payment, and complying with brand standards in all facets of Front of House Operation
The job of a Guest Relations Executive is executed satisfactorily when:
Customer Service Orientation (Internal and External):
Appearance and Presentation:
Additional objectives and responsibilities can be added at any time, depending on the need of the business and the Club.
Education and Experience: