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Front Office Shiftleader (m/f)

  • Spain, Europe
  • Competitive Salary

Stress? We only know...sunflowers! You just love a fast-paced "Hippie" environment: 114 rooms, an adult-only concept, 2 bars, 1 famous NENI restaurant. Welcome to Bikini! Throughout our 9-months season you and your (up to) 8 team members will be creating countless, yet for each guest individual first and last impressions. From a truly warm welcome, with plentiful hand-picked WOW-moments until a sincere goodbye, which invites for many returns. You are a genuine host, willing and able to show our guests & team why #LIFEISBETTERINBIKINI. With transparent, efficient and rapid communication, you guarantee flawless daily operations, while always watching out for improvements. On top, you are a ma

  • Assist Front Office Manager in Strategic & Operational Management of the Bikini Front Office
  • In charge of smooth daily operation, while meeting & improving our high-quality standards
  • Develop and implement new processes & create and sell new guest experiences
  • Be a host: be present for our guests and exceed their expectations
  • Be a team leader: hands-on mentality, working schedules, staff-trainings, motivate, escalate
  • Reporting to Front Office Manager, Operations Manager & General Manager
  • Keep yourself informed and share all relevant information with your team & the management
  • Most colorful Design Hotel on Mallorca for individualists
  • Only opened in 2018 by the founders of famous 25hour Hotels
  • Growing and innovative hotel concept with new projects opening in the future
  • High occupancy throughout the season:always be in action, never be bored
  • On-fire team spirit with well-trained & ambitious colleagues
  • 9 months working contract, 5 working days/week, reporting of working hours
  • Great support from local HR team to find housing, to get your working permit...
  • ...experience in leading a Front Office team
  • ...solid knowledge of the reservation's department
  • ...a passionate host & role model
  • ...a team-player with hands-on mentality
  • ...a communicator & organizer
  • ...fluently speaking English, good German & Spanish skills - the more languages the better
  • ...striving in a multicultural, young & energetic team

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