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Responsibility & Authority:
Responsible for cleanliness, orderliness and appearance of the entire Hotel.
Ensure that rooms are made as per company standard.
Prepare Annual Housekeeping Budget.
Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
Pay particular attention while organizing pest eradication activities.
Develop and implement Housekeeping systems and procedures
Prepare reports for management information.
Assist Purchase department in selecting suppliers for items related to Housekeeping.
Plan, control and supervise Horticultural activities.
Attending and resolving guest complaints.
Verification of supplies consignments.
Organize on-the job training and evaluate its effectiveness.
Approval of the Functional Manual of the department.
Recommend recruitment of new personnel.
Other Routine Responsibilities:
Daily inspection of public areas and employees locker rooms.
Daily briefing of Supervisors/ Executives.
Coordinating the preventive maintenance schedule of rooms and a public area with the maintenance department.
Immediately attending to guest requests.
Strong Leadership abilities and organizational skills, Entrepreneurial, thinks out of the box and Able to drive change and look for operational efficiencies/synergies across the network.
Three Years Degree or diploma in hotel management,
Minimum 8 to 10 years of experience of which at least 2 to 3 years in a similar role.
Strong Operational/Technical Knowledge.
Successful Pre-opening experience & records a distinct advantage