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Executive Assistant to General Manager

  • United Arab Emirates, Middle East
  • Unspecified

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.

Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.

The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

As Executive Assistant to General Manager, we rely on you to:

  • Coordinate the activities of the Executive Office in general administrative duties, and in matters pertaining to incoming and outgoing correspondences and visitors
  • Maintain diary, arrange meetings and appointments and provide reminders and follow-ups
  • Act as the administrative and communication point of contact between the Executives and Internal/External Clients, Regional/Head Officer Officers and Asset Management/Owners Office Officers
  • Receive and administer/assist incoming telephone calls for the Executive Office and takes messages as appropriate and follow up where necessary
  • Prepare reports, presentations and updates as requested by the Officers
  • Administer incoming and outgoing correspondence for the Executive Office and follow up where necessary
  • Take minutes of the Executive Office meetings as required by the Officers
  • Organize VIP reservations and coordinates the particulars including welcome cards, letter, and amenities with the concerned departments
  • Coordinate the Executive Office travel and accommodation requirements
  • Administer Executive Office routine claims
  • Act as an Administrative Consultant to Colleagues concerning general hotel matters and issues
  • Assist/educate the other Secretaries on any secretarial issues
  • Assist and support Executive Office with the social media monitoring and correspondence, sharing it with relevant hotel departments as required
  • Track and record the major follow-ups of the Hotel
  • Organize the training schedules of the Executive Office
  • Develop and carry out an efficient documentation and filing system in professional manner
  • Ensure par stock of the office supplies and equipments are maintained, managing it within expected expense guidelines
  • Actively work in maintaining the confidentiality, safety and security of the Executive Office at all times

We are looking for someone who:

  • Has a passion for providing business support to senior management 
  • Has proven experience as an Executive Assistant to General Manager. Preferably with UAE experience and holds University Degree
  • Is an advanced user of Microsoft Office suite
  • Is up to date with advancements in Office gadgets and applications
  • Communicates and writes with fluency in English
  • Has strong interpersonal, communication and organisation skills
  • Has the ability to multi task and prioritize daily workload
  • Has exemplary planning and time management skills
  • Has superior attention to detail 
  • Is professional, discreet and can handle sensitive information

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