DIRECTOR OF SPA

Velaa Private Island Maldives is looking for an experience Director of Spa. He/she will manage, supervise, and oversee all spa operations including Velaa Spa and Wellbeing Village. It is his/her responsibility to ensure the achievement of sale goals, business objectives, and profitability. He/she is responsible to review financial data, prepare management reports, and perform administrative functions accurately and timely.

GENERAL RESPONSIBILITIES:

• Demonstrates a high degree of Velaa’s culture and service standards awareness.

• Ensure a smooth operations of the Velaa Spa and Velaa wellbeing village.

• Follow-up and ensure routine maintenance of all spa equipment are kept along with the highest level of cleanliness throughout spa.

• Develop and implement standard operating procedures including, training protocols, inventory control and purchasing methods.

• Responsible to develop strong product quality and treatment measures.

• Responsible for checking and overseeing all guest bookings and settlements.

• Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction

SKILL REQUIREMENTS:

• Bachelor’s Degree in business, hospitality or any business development related filed.

• BSc in health & wellness/ exercise science or other related formal training will be an advantage.

• 5+ years of successful spa management experience in a 5-star environment.

• Excellent knowledge in ayurveda treatments, wellness, nutrition & health trends.

• Effective leadership skills and a strong work ethic.

• Excellent customer service skills.

• Excellent knowledge of professional spa services and treatments.

• Excellent knowledge of retail operations and inventory systems.

• Proficient in spa booking software and Microsoft Office products.

• Excellent Proficiency in English (Speaking, Reading, Writing). Knowledge of additional languages will be a plus. V